18 Results for

ombudsman

Article

Report: EU ombudsman criticizes Intel antitrust regulators

Investigator criticizes antitrust regulator in recent case, saying European Commission didn't include evidence that was potentially exculpatory for the chipmaker.

By Aug. 7, 2009

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Mobile watchdog slams phone networks over data charges

The mobile phone watchdog has given phone networks a slap on the wrist for not telling us enough about data on our mobile phones.

By Nov. 18, 2011

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Intel heads to court to appeal record EU antitrust fine

The chip giant has taken to the EU's second-highest court to appeal a record antitrust fine, following a European Commission ruling that Intel engaged in anticompetitive behavior.

By Jul. 4, 2012

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O2 network back up and running, can you claim compensation?

O2 says its phone network is back up and running, and thoughts are turning to compensation.

By Jul. 12, 2012

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Dell's 'Mr. A' is a key figure in Intel defense

An unnamed high-ranking Dell executive is cited liberally in the European Union ombudsman's review of the decision to fine Intel on antitrust charges.

By Nov. 19, 2009

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Man sued by Apple support firm for complaining gets new iMac

Dimitri Papadimitriadis, who was sued by an Apple support company in Greece for complaining about its service on a blog, finally gets a new iMac after an intervention from the Greek ombudsman.

By Apr. 10, 2011

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Gripevine, a new way to kvetch about customer service

Gripevine is gaining traction fast--and you can guess which companies are getting the most gripes.

By Mar. 5, 2012

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End of gay teen Web site sparks privacy concerns

The bankruptcy of XY.com's founder, who says creditors could obtain a million profiles largely of gay teens, has led the FTC to intervene.

By Jul. 12, 2010

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Apple support firm drops case against customer

A support company that tried to sue a customer for complaining online about service drops its case and issues a mea culpa. However, the complainant still cannot get his iMac replaced.

By Jan. 19, 2011

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Norway drops iTunes gripes after Apple drops DRM

Apple's decision to remove DRM technology from iTunes music by the end of April appears to have satisfied at least one of its European critics.

By Feb. 4, 2009