309 Results for

ofcom

Article

UK leads Europe on superfast broadband, but uptake still low

The UK leads Europe superfast broadband, according to new figures, but experts argue not enough of us know about our speedy options.

By March 12, 2014

Article

Bad customer service has phone fans looking to ditch their network

Shoddy customer service is the main reason many phone users ditch their network, even more important than price.

By February 19, 2014

Article

Vodafone dodges a spanking as last network to hit 3G target

Vodafone has avoided a slap on the wrist from watchdogs by boosting 3G coverage, becoming the last network to hit its target.

By January 31, 2014

Article

Ofcom greenlights 10x faster Internet on planes, trains, boats

Internet connections up to 10x faster have been given the green light to get online when you're on a boat, train or plane.

By January 21, 2014

Article

You can now cancel your contract for free when prices go up

New rules come into force tomorrow that allow you to escape from phone and broadband price hikes by ending penalties.

By January 22, 2014

Article

Busted broadband must be fixed in two days under new rules

Watchdogs want to speed things up so you can get on the Web without waiting, with repairs and new installations to be completed faster.

By December 19, 2013

Article

BT and EE get most complaints, say they're 'disappointed'

BT, EE and TalkTalk are among the most complained-about companies for pay-TV, broadband, mobile and landlines, according to Ofcom.

By December 13, 2013

Article

0800, 0808 numbers to be free from mobiles, but not til 2015

Calls to Freephone numbers are already free from landlines, but will eventually be free from mobiles too, Ofcom has ruled.

By December 12, 2013

Article

Vodafone is only network to fall short on 3G coverage

Ofcom has singled out Vodafone as the only network failing to meet its 3G coverage target, but the network is working to fix things.

By November 7, 2013

Article

EE, Three, O2, Vodafone face 400 per cent 4G fee hike

EE, Three, O2 and Vodafone face quadrupled 4G costs, but experts warn we might be the ones who end up paying.

By October 10, 2013