231 Results for

nickname

Article

A second Comcast customer says she was subjected to a nasty nickname

Technically Incorrect: Just days after the cable provider apologized to a customer for an expletive on his bill, a Chicago area resident says she received a bill with a variation on the same theme.

By February 5, 2015

Article

Comcast hires more Twitterers to soothe the kvetchers

Technically Incorrect: A company with a poor reputation for customer service announces it's tripling the number of social media agents talking directly with customers.

By March 23, 2015

Article

Silk Road is 'Napster all over again,' says 'Deep Web' filmmaker

The director of a new film about Silk Road says he found striking parallels between the issues surrounding the online drug bazaar and Napster, the original music-sharing service.

By March 16, 2015

Article

Why SXSW doesn't need another Twitter moment

The tech industry will descend on Austin, Texas, starting March 13 for the annual music, film and interactive festival known as South by Southwest. Here's why its organizers now call Twitter -- a standout success at the event eight years ago -- an "albatross."

By March 8, 2015

Article

Need to sober up? A shot of the 'love hormone' could do the trick

Researchers from Australia and Germany find that buzzed mice treated with oxytocin act less drunk than normal. Could the findings have implications for sloshed humans?

By February 24, 2015

Article

Comcast creates beautiful, meaningful ad on tech to aid the blind

Technically Incorrect: A new ad, which features a 7-year-old blind girl describing how she envisions "The Wizard Of Oz," highlights Comcast's voice-controlled tech to help customers with visual disabilities find movies and TV shows.

By February 23, 2015

Article

Time Warner Cable gets in on the 'curse out your customer' trend

Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.

By February 20, 2015

Article

New Comcast TV remote takes curious design cue from Apple

Those who buy Comcast's fancy new XR5 v4 remote will find a new take on a familiar slogan on the back of the device, reminding them that the remote was "designed by Comcast in Philadelphia."

By February 17, 2015

Article

Sony's Google Glass rival SmartEyeglass goes on sale for $840 or £520

The SmartEyeglass Developer Edition SED-E1 smart glasses are cheaper than Glass, but far less elegant.

By February 17, 2015

Article

Grandma accidentally sends rent check to Comcast (Comcast cashes it)

Technically Incorrect: A 79-year-old New Mexico woman makes a mistake. Initially, Comcast refuses to refund her the money back in cash, instead offering a credit on her account.

By February 13, 2015