Technically Incorrect: Just days after the cable provider apologized to a customer for an expletive on his bill, a Chicago area resident says she received a bill with a variation on the same theme.
Technically Incorrect: A company with a poor reputation for customer service announces it's tripling the number of social media agents talking directly with customers.
The director of a new film about Silk Road says he found striking parallels between the issues surrounding the online drug bazaar and Napster, the original music-sharing service.
The tech industry will descend on Austin, Texas, starting March 13 for the annual music, film and interactive festival known as South by Southwest. Here's why its organizers now call Twitter -- a standout success at the event eight years ago -- an "albatross."
Researchers from Australia and Germany find that buzzed mice treated with oxytocin act less drunk than normal. Could the findings have implications for sloshed humans?
Technically Incorrect: A new ad, which features a 7-year-old blind girl describing how she envisions "The Wizard Of Oz," highlights Comcast's voice-controlled tech to help customers with visual disabilities find movies and TV shows.
Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.
Those who buy Comcast's fancy new XR5 v4 remote will find a new take on a familiar slogan on the back of the device, reminding them that the remote was "designed by Comcast in Philadelphia."
The SmartEyeglass Developer Edition SED-E1 smart glasses are cheaper than Glass, but far less elegant.
Technically Incorrect: A 79-year-old New Mexico woman makes a mistake. Initially, Comcast refuses to refund her the money back in cash, instead offering a credit on her account.