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The case for enterprise micro-blogging

Contextual understanding of content is key for businesses. Tools like Tweetdeck help make sense of Twitter.

By March 1, 2009


IBM unveils customer service telecom software

Tivoli Netcool Customer Experience Management is designed to let customer service representatives troubleshoot through a single dashboard.

By November 27, 2007


IBM to buy Vallent

With purchase of wireless-industry software developer, Big Blue gets network performance monitoring, service management.

By November 28, 2006


IBM to acquire Micromuse for $865 million

Deal is designed to give IBM's Tivoli software portfolio a boost with Micromuse's network management.

By December 21, 2005


Sun to offer Micromuse software

Sun Microsystems' professional services group will resell Micromuse's Netcool monitoring and management software under an agreement announced this week. The software gauges issues such as the response time of Internet services, where problems lie in a computer network, and who is affected. "We believe that this announcement is a strong validation that Micromuse is becoming the industry standard infrastructure management solution," W.R. Hambrecht analyst Prakesh Patel said in a research note about the deal.

By March 30, 2001


Network management firm acquisitions heat up

Monitoring the health of comptuer networks seems to be the latest hot spot in the network management software market.

November 3, 1999


Micromuse thrives as a niche player

While its competitors offer general-purpose network management software, Micromuse has found success by focusing on particular functions instead of an over-arching package.

July 6, 1999