Law prohibits online retailers from imposing contracts that require customers waive their right to express a negative opinion about their service experience.
Some hotels and restaurants say customers are using the power of sites like TripAdvisor to finagle free benefits.
The key to benefiting from online criticism is to ignore the trolls, acknowledge legitimate gripes, and realize the value of opposing viewpoints.
What will the smartphone pie look like for Google's Android and Apple's iOS in 2019? Pretty much the same as today, says research firm IDC.
Marc Hagan-Guirey explains how he transforms single pieces of paper into intricate scenes from "Star Wars" using the Japanese technique of kirigami.
Technically Incorrect: A UK study suggests that schoolkids' performance significantly improves when they can't get hold of a phone at school. It also showed that low-achieving students improved the most.
Learn how to solve some common photography problems that beginners often come across.
Technically Incorrect: A Stanford psychologist says that boys' brains are being "digitally rewired" and that online activity is causing the young to have erectile dysfunction.
A short medieval fantasy film was part of the experience theatergoers got when they went to see the "Star Wars" sequel. Then "Black Angel" disappeared, but now you can watch it on YouTube.
After months of slumping software and less-than-stellar launches, video games for the current generation of console hardware are finding their stride.