Law prohibits online retailers from imposing contracts that require customers waive their right to express a negative opinion about their service experience.
Some hotels and restaurants say customers are using the power of sites like TripAdvisor to finagle free benefits.
On a call with analysts, Apple CEO explains why the company's smartphone is doing well but its tablet isn't.
The key to benefiting from online criticism is to ignore the trolls, acknowledge legitimate gripes, and realize the value of opposing viewpoints.
The electronics giant is projecting stronger-than-expected sales this holiday even after delivering better-than-anticipated revenue in the September quarter. The only negative was another drop in iPad sales.
A simple hack turns an itsy-bitsy Lego brick into a working pinhole camera that turns out photos minifigs can enjoy.
Despite a few limitations, Negatives is a fine (and free) way to browse Instagram on your iPhone or iPad.
A Virginia court insists that seven people who posted anonymous reviews about a carpet cleaning company should be unmasked, because the company believes they were not real customers.
The carrier still managed to post strong customer growth, again driven largely by an increase in tablet sales.
This report initially misstated the cost of generating energy using All Power Labs' machines. It's less than 10 cents a kilowatt hour.