After a few months of beta testing, Microsoft is rolling out the 2011 version of its Dynamics CRM Online service.
Microsoft has acquired social-monitioring analytics vendor Netbreeze and is readying the next two updates to its Dynamics CRM platform, officials announce at the Convergence conference.
Following up on last month's release of a hosted version of Dynamics CRM 2011, Microsoft is making the software available for on-premises and partner-hosted deployments.
The lengthy online tour walks you through the console's dashboard, gameplay, apps, and other features.
Redmond's latest customer relationship management program is being made available as a public beta, with the final version of CRM 2011 planned for around the end of the year.
Chinese Internet service provider PPTV is launching a new subscription Web television service, and it's using Microsoft's Azure platform to do so.
The software maker details its pricing for the "Live" version of its CRM software, as well as more information on the cut partners will get for selling it.
As it gears up to start testing a new version of its product, Redmond says it's tired of letting Marc Benioff's Salesforce.com own the conversation.
q&a Company is well placed to take the lead in the arena of customer relationship management with its on-demand and packaged software, says Microsoft's Brad Wilson.
It's not exactly news that anonymity causes some to feel they have carte blanche to behave badly online; but new research suggests overall group attitudes can change this.