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marguerite

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Ask Maggie

Marguerite Reardon's question and answer blog

Article

​T-Mobile reaches $90 million settlement with feds over cramming

As part of its settlement with the Federal Trade Commission, T-Mobile will pay at least $90 million in customer refunds, as well as penalties and fines over complaints that it put bogus charges on customer bills.

By December 19, 2014

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​FCC sides with T-Mobile on data roaming

Federal Communications Commission's decision to clarify what it means by "reasonable" rates for wireless data roaming could result in stronger wireless competition.

By December 19, 2014

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A smartphone as a holiday gift? Not such a brilliant idea

In this week's Ask Maggie, CNET consumer advice columnist Marguerite Reardon cautions readers to think twice about giving a smartphone as a gift. Why's that? It's the gift that keeps on costing.

By December 19, 2014

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BlackBerry squeaks out quarterly profit, disappoints on revenue

After several quarters of losses, BlackBerry finally ekes out a small profit. But sales remain weak for the once-mighty smartphone maker.

By December 19, 2014

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Connecticut communities join together for gigabit broadband

Connecticut takes the first step toward launching a gigabit broadband network that officials hope will spur competition and lead to higher-speed service at lower prices.

By December 18, 2014

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Sprint faces federal lawsuit over illegal 'cramming'

A federal consumer protection agency is suing Sprint over allegations that it allowed third-party companies to "cram" customers' bills with fraudulent charges.

By December 17, 2014

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Good news for consumers: T-Mobile's Uncarrier is moving the needle

The wireless battle today is being fought among families, as major operators slash pricing. This is good news for consumers -- but watch out for the small print. CNET's Ask Maggie explains.

By August 8, 2014

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Ting Mobile follows Google into gigabit-broadband biz

The success of Google Fiber has inspired Ting, which offers a low-cost mobile phone service, to get into the gigabit-broadband market.

By December 16, 2014

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FCC chairman on schools: Basic connectivity is now inadequate

Chairman Tom Wheeler makes his case for higher-speed Internet access in schools, proposing a plan to increase the monthly fee in phone bills by 16 cents to cover new investment.

By November 17, 2014

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FCC may delay release of Net neutrality rules until 2015

FCC Chairman Tom Wheeler, who had promised to deliver proposed new rules for managing Internet traffic, may be finding the task more complicated than anticipated, The Wall Street Journal reports.

By November 8, 2014