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Move over, Apple Maps: iPhone 5S motion sensor malfunction may be widespread

Users reporting off-the-mark readings from the iPhone 5S' compass and wonky gaming experiences with the new device's accelerometer may be facing a hardware hurdle.

By October 3, 2013


Malfunction, not iPad, played greater role in Galaxy returns

Samsung survey of Best Buy returns finds that hardware malfunction is cited as the reason for their returns nearly three times more often than a desire for an iPad.

By August 6, 2012


OS X Lion black-screen bug likely from hardware malfunction

The black-screen bug that some MacBook users are experiencing in OS X Lion may be a hardware malfunction exposed by differences in how Lion handles the system hardware.

By August 31, 2011


Fixing malfunctioning Web sites with cookie resets

Sometimes Web sites will malfunction because a setting that is stored in a cookie is not working properly. In this case, though you can remove all cookies, a more specific fix would be to root out the problematic cookie and delete it.

By November 9, 2010


Troubleshooting malfunctioning notes in Mail

Sometimes specific functions in programs will not work properly, if at all. Here we help a reader troubleshoot the notes feature in Mail, which would not show a new note window when activated.

By November 2, 2010


SpaceX rocket explodes. ('Rockets are tricky,' says Elon Musk)

After a malfunction during a test flight, a Falcon 9 Reusable rocket built by Musk's firm explodes over McGregor, Texas.

By August 23, 2014


Docking system malfunction delays Soyuz crew return

Russian engineers troubleshoot a docking system malfunction that prevented the departure and return to Earth of a Soyuz spacecraft carrying three crew members hoping to wind up a six-month stay in space.

By September 23, 2010


How to fix a malfunctioning OS X QuickLook feature

Apple has numerous "at your fingertips" options in OS X, including icon previews, coverflow and column-view previews, as well as QuickLook and Dashboard. Of these, QuickLook is one of the most useful in allowing you get a brief bit of information about an item that does not have a preview option, or a more detailed look at the contents if the item does have a preview. If for some reason the QuickLook feature stops working there are several things you can try to get it up and running again.

By May 7, 2010


Apple MacBook Pro replacement policy for video malfunctions

Apple is offering replacements for MacBook Pro computers which may experience a known graphics flaw with certain batches of nVidia GeForce 8600M GT graphics processors

By January 27, 2009


Input malfunctions and how to avoid them

Problems with Apple's input devices are few but irritating. Some users have reported a lack of key input especially after waking computers from sleep, and sometimes specific keys not working. In addition, mice will sometimes become erratic and choppy. The

By October 24, 2008