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It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.
Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.
Verizon Wireless once again gets singled out in semiannual survey. Also highlighted: overall call quality throughout the industry has become stagnant.
Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.
Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.
Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.
It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.
Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.
The Apple Watch rollout hasn't been the smoothest experience, with buyers facing long shipping delays and confusion about how to actually buy the device, which was released Friday.
J.D. Power releases its annual call quality survey.