Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.
It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.
Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.
Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.
While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?
Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.
Verizon Wireless once again gets singled out in semiannual survey. Also highlighted: overall call quality throughout the industry has become stagnant.
Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.
It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.
Company wins top spot in survey ranking the nation's four major wireless carriers in terms of in-store and online purchase experience. Sprint, which fell to third place, had been No. 1 in the survey previously.