32579 Results for

j.d. power and associates 2011 u.s. wireless smartphone customer satisfaction study

Article

Apple, Samsung top J.D. Power satisfaction survey

Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.

By October 17, 2013

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The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013

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Verizon Wireless most reliable carrier, says J.D. Power

Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.

By August 26, 2011

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iPhone again tops J.D. Power satisfaction survey

Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.

By September 7, 2012

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Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013

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J.D. Power: For third time, Verizon is customer service champ

Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.

By July 26, 2012

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J.D. Power says Verizon tops in call quality

Verizon Wireless once again gets singled out in semiannual survey. Also highlighted: overall call quality throughout the industry has become stagnant.

By March 3, 2011

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J.D. Power: Verizon has the best customer service

Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.

By February 2, 2012

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Verizon tops 'best quality' report from J.D. Power and Associates

It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.

By August 23, 2012

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AT&T wins J.D. Power honors for customer buying experience

Company wins top spot in survey ranking the nation's four major wireless carriers in terms of in-store and online purchase experience. Sprint, which fell to third place, had been No. 1 in the survey previously.

By August 15, 2013