116 Results for

j.d. power and associates 2011 u.s. wireless smartphone customer satisfaction study

Article

The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013

Article

Verizon Wireless most reliable carrier, says J.D. Power

Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.

By August 26, 2011

Article

J.D. Power says Verizon tops in call quality

Verizon Wireless once again gets singled out in semiannual survey. Also highlighted: overall call quality throughout the industry has become stagnant.

By March 3, 2011

Article

iPhone again tops J.D. Power satisfaction survey

Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.

By September 7, 2012

Article

J.D. Power: Verizon has the best customer service

Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.

By February 2, 2012

Article

J.D. Power: For third time, Verizon is customer service champ

Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.

By July 26, 2012

Article

Verizon tops 'best quality' report from J.D. Power and Associates

It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.

By August 23, 2012

Article

J.D. Power: Verizon again tops in customer care survey

Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.

By February 7, 2013

Article

Waiting for the Apple Watch: A less than luxury experience

The Apple Watch rollout hasn't been the smoothest experience, with buyers facing long shipping delays and confusion about how to actually buy the device, which was released Friday.

By April 24, 2015

Article

J.D. Power gives Verizon Wireless top marks for call quality

J.D. Power releases its annual call quality survey.

By February 18, 2010