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It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.
Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.
Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.
Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.
Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.
Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.
It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.
Verizon Wireless once again gets singled out in semiannual survey. Also highlighted: overall call quality throughout the industry has become stagnant.
Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.
J.D. Power and Associates say consumers and business users ranked the iPhone No. 1 for customer satisfaction.