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j.d. power and associates

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Verizon tops 'best quality' report from J.D. Power and Associates

It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.

By August 23, 2012

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J.D. Power: For third time, Verizon is customer service champ

Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.

By July 26, 2012

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J.D. Power: Verizon has the best customer service

Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.

By February 2, 2012

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iPhone tops J.D. Power list for consumer and business users

J.D. Power and Associates say consumers and business users ranked the iPhone No. 1 for customer satisfaction.

By October 8, 2009

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J.D. Power customer care award ends in three-way tie

J.D. Power and Associates gives out the customer care award to not one, not two, but three different wireless carriers.

By August 13, 2009

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Sanyo awarded J.D. Power and Associates' highest ranking third time in a row

Sanyo awarded J.D. Power and Associates' highest ranking third time in a row

By May 26, 2006

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Many car buyers show interest in autonomous car tech

A J.D. Power and Associates study found that approximately a third of car buyers are interested in autonomous vehicles, but fewer are willing to pay for it.

By April 27, 2012

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Verizon edges out T-Mobile, AT&T in customer care

A survey by J.D. Power and Associates ranks Verizon as the customer service leader.

By July 28, 2011

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Apple tops smartphone satisfaction for fifth time

Apple has once again secured the top position in smartphone satisfaction, according to J.D. Power and Associates. It bested Motorola and HTC in that market.

By March 17, 2011

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Verizon edges out T-Mobile in customer care

Verizon Wireless wins top marks in a J.D. Power and Associates wireless customer care performance study.

By February 4, 2010