It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.
It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.
Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.
Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.
Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.
Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.
AT&T manages to grab the top spot, but J.D. Power says the wireless purchase experience is getting better overall.
Marketing researchers at J.D. Power and Associates dub Verizon the wireless provider with the best customer satisfaction.
While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?
The latest recap of customer satisfaction reflects the strengths of the two companies. Samsung gets strong marks for the cost of its tablets, and Apple scores well in performance and ease of operation.