Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.
While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?
Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.
It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.
Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.
It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.
Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.
Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.
Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.
AT&T manages to grab the top spot, but J.D. Power says the wireless purchase experience is getting better overall.