1522 Results for

j.d. power %26 associates

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J.D. Power: For third time, Verizon is customer service champ

Once again, J.D. Power and Associates named Verizon the wireless provider with the best customer satisfaction.

By July 26, 2012

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Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013

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Verizon tops 'best quality' report from J.D. Power and Associates

It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.

By August 23, 2012

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Verizon Wireless most reliable carrier, says J.D. Power

Verizon Wireless once again scores the top spot as the most reliable wireless carrier throughout much of the U.S., according to a new survey from J.D. Power.

By August 26, 2011

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The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013

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AT&T holds onto top spot for customer care, J.D. Power says

Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.

By February 5, 2015

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J.D. Power: Verizon again tops in customer care survey

Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.

By February 7, 2013

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Waiting for the Apple Watch: A less than luxury experience

The Apple Watch rollout hasn't been the smoothest experience, with buyers facing long shipping delays and confusion about how to actually buy the device, which was released Friday.

By April 24, 2015

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Apple edges Amazon in J.D. Power tablet satisfaction survey

Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.

By September 13, 2012

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iPhone again tops J.D. Power satisfaction survey

Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.

By September 7, 2012