52 Results for

j.d. power

Article

Old man yells at iCloud: J.D. Power study finds aging buyers don't trust autonomy

In a result that should shock approximately zero people, the younger buyers get, the more likely they are to trust self-driving cars and similar tech.

By April 29, 2016

Article

Lexus, Porsche and Buick lead 2016 J.D. Power Vehicle Dependability Study

Technology hiccups with Bluetooth, voice recognition and navigation remain stumbling blocks

By February 24, 2016

Gallery

The standouts of the J.D. Power 2016 U.S. Vehicle Dependability Study (pictures)

Lexus and General Motors are big winners in J.D. Power 2016 Vehicle Dependability Study.

18 Images By February 24, 2016

Article

AT&T holds onto top spot for customer care, J.D. Power says

Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.

By February 5, 2015

Article

AT&T pulls ahead in J.D. Power buying experience survey

AT&T manages to grab the top spot, but J.D. Power says the wireless purchase experience is getting better overall.

By February 20, 2014

Article

Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013

Article

Samsung edges Apple in J.D. Power tablet survey

The latest recap of customer satisfaction reflects the strengths of the two companies. Samsung gets strong marks for the cost of its tablets, and Apple scores well in performance and ease of operation.

By October 31, 2013

Article

Apple, Samsung top J.D. Power satisfaction survey

Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.

By October 17, 2013

Article

AT&T wins J.D. Power honors for customer buying experience

Company wins top spot in survey ranking the nation's four major wireless carriers in terms of in-store and online purchase experience. Sprint, which fell to third place, had been No. 1 in the survey previously.

By August 15, 2013

Article

The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013