143 Results for

j.d. power

Article

AT&T pulls ahead in J.D. Power buying experience survey

AT&T manages to grab the top spot, but J.D. Power says the wireless purchase experience is getting better overall.

By February 20, 2014

Article

Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013

Article

Samsung edges Apple in J.D. Power tablet survey

The latest recap of customer satisfaction reflects the strengths of the two companies. Samsung gets strong marks for the cost of its tablets, and Apple scores well in performance and ease of operation.

By October 31, 2013

Article

Apple, Samsung top J.D. Power satisfaction survey

Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.

By October 17, 2013

Article

AT&T wins J.D. Power honors for customer buying experience

Company wins top spot in survey ranking the nation's four major wireless carriers in terms of in-store and online purchase experience. Sprint, which fell to third place, had been No. 1 in the survey previously.

By August 15, 2013

Article

The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013

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J.D. Power: Verizon again tops in customer care survey

Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.

By February 7, 2013

Article

Apple edges Amazon in J.D. Power tablet satisfaction survey

Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.

By September 13, 2012

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iPhone again tops J.D. Power satisfaction survey

Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.

By September 7, 2012

Article

Verizon tops 'best quality' report from J.D. Power and Associates

It isn't a perfect sweep, but Verizon's network comes out on top in a network quality study.

By August 23, 2012