222 Results for

j.d. power


AT&T holds onto top spot for customer care, J.D. Power says

Sprint, meanwhile, pulls up the rear among the major wireless carriers. Among non-contract carriers, the top ranking goes to Virgin Mobile.

By February 5, 2015


AT&T pulls ahead in J.D. Power buying experience survey

AT&T manages to grab the top spot, but J.D. Power says the wireless purchase experience is getting better overall.

By February 20, 2014


Samsung vs. Apple: The J.D. Power satisfaction shakeup

While the iPad lost out by a slim margin in overall satisfaction, it still proved strongest in areas ranging from performance to design. So who's the real winner?

By November 1, 2013


Samsung edges Apple in J.D. Power tablet survey

The latest recap of customer satisfaction reflects the strengths of the two companies. Samsung gets strong marks for the cost of its tablets, and Apple scores well in performance and ease of operation.

By October 31, 2013


Apple, Samsung top J.D. Power satisfaction survey

Users of the nation's two top wireless services favor Apple, but those who use Sprint and T-Mobile love Samsung, according to a J.D. Power survey.

By October 17, 2013


AT&T wins J.D. Power honors for customer buying experience

Company wins top spot in survey ranking the nation's four major wireless carriers in terms of in-store and online purchase experience. Sprint, which fell to third place, had been No. 1 in the survey previously.

By August 15, 2013


The iPhone tops J.D. Power satisfaction rankings -- again

It's the ninth consecutive time that Apple's iPhone has led all other smartphones in customer satisfaction. Samsung wasn't No. 2, but it was close.

By March 21, 2013


J.D. Power: Verizon again tops in customer care survey

Marketing researchers recognize the nation's largest wireless provider as a leader in customer care.

By February 7, 2013


Apple edges Amazon in J.D. Power tablet satisfaction survey

Survey points to close battle between Apple and Amazon, which enjoy a wide lead over the rest of the pack.

By September 13, 2012


iPhone again tops J.D. Power satisfaction survey

Apple surpassed HTC, Samsung, and other smartphone makers by scoring a grade of 849 out of 1,000 in J.D. Power's latest report.

By September 7, 2012