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When a machine threatens to cut off your health insurance

How much do humans supervise the machines that participate in customer service? One person's experience with Blue Shield of California suggests: "Not much at all."

By Apr. 13, 2014


Metronome by MetroMile

Metronome offers a limited set of features for tracking fuel economy in your car that are wrapped in a nice design, but most of all, it's hard to argue with free.

By Mar. 27, 2014

3 stars Editor's rating Mar. 27, 2014

Pricing not available


Uber extends insurance coverage after 6-year-old girl's death

The on-demand car service adds coverage for the times when drivers are in between rides.

By Mar. 14, 2014


Obamacare Web site mocked by, yes, insurance company

Wellmark Blue Cross Blue Shield decides to launch three ads that tell people to avoid the Healthcare.gov Web site, because its own site works so much better.

By Nov. 20, 2013


Smarter Driver: Pay as you drive auto insurance

Your smartphone and connected car could lower your insurance premiums if you're willing to be transparent.

By Mar. 27, 2013


Do I really need insurance for my smartphone?

In this edition of Ask Maggie, CNET's Marguerite Reardon answers the age-old question of whether to get insurance for your smartphone.

By Dec. 15, 2012


AT&T offering iPhone insurance

Carrier will cover theft, loss, and damage to the iPhone for a monthly fee of $4.99 and a deductible of $50 or $125 depending on the model.

By Jul. 5, 2011


Hackers steal customer info from insurance provider Nationwide

The insurance company reports a hack from October that compromises the personal information of 1.1 million people.

By Dec. 5, 2012


T-Mobile could hike up 2013 smartphone insurance

The carrier could introduce a new monthly deductible and tier schedule starting in mid-March.

By Dec. 5, 2012


Ford Sync may save you money on insurance

Vehicles equipped with Sync can participate in State Farm's Drive Safe and Save mileage-based auto insurance program.

By May. 31, 2012