Microsoft's general counsel announces changes to its Web mail terms of service, promising that it won't read its users' email even when they're suspected of trafficking in stolen Microsoft property.
Blowback in handling of corporate espionage case forces Microsoft to promise stronger policies protecting privacy of Hotmail account holders.
Company says it cracked open the Hotmail account of an unnamed blogger involved in a Windows 8 espionage case in part because he was selling Windows Server activation keys.
The company's legal department determined that it had the right to go through a private e-mail account, citing a leak of proprietary Microsoft code.
The glitch that took down Outlook and Hotmail on Tuesday was caused by a temperature spike in a Microsoft data center.
Some Hotmail and Outlook users might not be receiving emails, according to Microsoft.
Microsoft says it has resolved the problems that took down its Outlook and Hotmail services since yesterday.
Users complain of hours-long inaccessibility of Hotmail, which Microsoft plans to blend with Outlook later this summer.
Microsoft is moving all of its Hotmail users to Outlook.com by this summer. Here's what the hundreds of millions still using Hotmail need to know about the transition.
Ditch Apple's mail app for these helpful, feature-packed alternatives.