A fourth-quarter jump in the customer turnover rate underscores the increasingly volatile environment for wireless carriers that even Verizon can no longer avoid.
A "small percentage" of iPhone 5 devices sold between September 2012 and January 2013 have faulty batteries that drain quickly, the electronics giant says.
The carrier, meanwhile, says it's brought LTE to 41 more cities, and its Sprint Spark enhanced network to another six cities, as it trudges through its painful network upgrade.
A defect in Google's business software exposed e-mail addresses, mailing addresses and phone numbers of some users, making them potentially vulnerable to phishing schemes.
Blaise Aguera y Arcas, who played a key role in development of Microsoft's Bing, has left the software giant for a position at Google, The New York Times reports.
Microsoft says Xbox One owners are entitled to a free launch game only if their console is suffering from a faulty disc drive. Those with bricked or crash-prone consoles are not eligible.
Microsoft is responding to the "very small" subset of unhappy customers whose consoles can't play discs with a digital copy of one of four exclusive launch titles.
Sprint slightly narrowed its loss as customers on the Nextel side of the business continue to drop off ahead of the network shutdown. The company added 1.5 million iPhones in the quarter.
The man behind Nokia's headline-grabbing PureView technology will leave the Finnish company at the end of this month.
The semiconductor giant during its earnings call reveals the delay of its 14-nanometer chip due to a defect issue but says the problem is fixed.