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Survey of 23,000 cybershoppers finds the highest level of satisfaction with online retailers in six years--with Netflix and Amazon at the top.
Cybershoppers spent $648 million this past Black Friday, up 9 percent from the same day last year, according to new data from ComScore.
Spending online in the U.S. so far is up around 14 percent compared with the same period last year.
Led by sales of handheld gadgets and laptops, computer hardware is proving to be the product category showing the most growth among online holiday buyers, according to ComScore.
Overall satisfaction with online retailers dips slightly from last year, but still proves higher than in preceding years, with familiar names atop the list, according to a survey by ForeSee.