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Survey: Online shopper satisfaction rises

Survey of 23,000 cybershoppers finds the highest level of satisfaction with online retailers in six years--with Netflix and Amazon at the top.

By May 5, 2010

Article

Black Friday's online sales rise over last year

Cybershoppers spent $648 million this past Black Friday, up 9 percent from the same day last year, according to new data from ComScore.

By November 29, 2010

Article

Online holiday spending rings up $21 billion so far

Spending online in the U.S. so far is up around 14 percent compared with the same period last year.

By December 6, 2012

Article

Computer hardware online sales heat up holidays

Led by sales of handheld gadgets and laptops, computer hardware is proving to be the product category showing the most growth among online holiday buyers, according to ComScore.

By December 20, 2010

Article

Amazon, Apple, Netflix tops in customer satisfaction

Overall satisfaction with online retailers dips slightly from last year, but still proves higher than in preceding years, with familiar names atop the list, according to a survey by ForeSee.

By December 30, 2010