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customers

Article

Want cheaper wireless service? Patience is a virtue

CNET's Marguerite Reardon explains how three key phenomena could reshape the wireless industry in the next few years and pave the way for more-affordable mobile services.

By May 24, 2015

Article

The smart card: Apple Pay competitor or simple stopgap?

Mobile payments is a crowded industry, but is one card for storing all your credit cards more practical than we think?

By May 25, 2015

Article

Virtual reality wants to rule video games. Here's who will rule VR

Soon you'll don a high-tech headset as easily as you reach for your controller. Watch for blockbuster launches in the year ahead that pave the way to the brave new virtual world. Facebook and Valve lead the charge.

By May 22, 2015

Article

Apple tops Google as world's most valuable brand

The iPhone maker recaptures the No. 1 spot after losing it to Google last year, according to the latest list of the BrandZ Top 100 Most Valuable Global Brands.

By May 27, 2015

Article

Charter, TWC execs: This isn't a rehashed Comcast deal

Charter Communications' deal to merge with Time Warner Cable comes after Comcast's bid crumbled under regulatory scrutiny. But Charter and TWC say that won't happen twice.

By May 26, 2015

Article

Microsoft's Windows app stores still 'cesspool' of copyright infringement

The software maker is struggling to make sure its online stores are clean, well-lighted places for apps, even as it readies the update to its Windows operating system.

By May 22, 2015

Article

How to customize the Stocks app on Apple Watch

For some, keeping tabs on your favorite stocks on a watch is a handy feature. Here's how to customize what information shows up.

By May 18, 2015

Article

Etsy may face 'Handmade' rival from Amazon

Craft makers, would you decamp from Etsy for someplace called Handmade at Amazon? The e-commerce giant is looking to gauge your interest.

By May 24, 2015

Article

Mozilla overhauls Firefox smartphone plan to focus on quality, not cost

After its $25 phones fail to dent the dominance of Google and Apple, the Firefox backer will try to compete using technological superiority -- and maybe by adding key Android apps, too.

By May 22, 2015

Article

Time Warner Cable gets in on the 'curse out your customer' trend

Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.

By February 20, 2015