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customers

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Surprise! Microsoft jumps to Windows 10

Forget Windows 9. In an unexpected twist, Microsoft will be going straight to double digits from Windows 8 as it faces a challenging future for its operating system.

By September 30, 2014

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AT&T doubles data on high-end plans, starting at 15GB tier

The doubled data is part of a limited promotion, but customers who sign up keep that data for as long as they're on the plan.

By September 27, 2014

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AT&T announces new device promos, extends others

To keep its customers happy, AT&T is dangling a number of enticing carrots.

By October 1, 2014

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Verizon backs off plans to throttle unlimited data users

The company says it made the decision after "ongoing dialogue" about its network optimization plan.

By October 1, 2014

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Verizon gets in on the double-data action with own promotion

The big carrier plays catchup with offers by Sprint and AT&T to increase the amount of data available on an existing family plan.

By October 1, 2014

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Sprint doubles AT&T's double-the-data wireless promotion

Under new CEO Marcelo Claure, Sprint is keeping the pressure on its larger competitors and going directly after AT&T.

By October 1, 2014

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Meet Ello, the social network that wants to be the anti-Facebook

The website has only been available to the public for a little over a month, but it's already gaining attention among tech elite.

By September 28, 2014

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Verizon TV without FiOS? It's coming and will have Viacom shows

Verizon pins down rights for content from the parent of MTV and Comedy Central, after its CEO said the company plans to launch a wireless TV service next year.

By October 1, 2014

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Apple: Only 9 customers have complained about 'Bendgate'

The company also says the new iPhone 6 and 6 Plus underwent rigorous testing to make sure they're up to its high standards and can withstand stress.

By September 25, 2014

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Global Amazon outage keeps some customers from placing orders

A customer service representative tells CNET the company's servers have been down since about 10 a.m. PT and may not be back up for several hours.

By September 23, 2014