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customers

Article

Can a phone replace your wallet? I went shopping to find out.

CNET editor Sharon Profis takes Apple Pay, Google Wallet and PayPal for a test drive and compares the options.

By October 20, 2014

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What Apple isn't telling us anymore

Apple says it won't break out retail store and iPod sales anymore. And forget about detailed stats on the Apple Watch, due next year.

By October 21, 2014

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​Why it's harder to choose which iPad works best for you

Apple's tablet lineup has expanded from six configurations to more than 50 in four years. Has the product lineup become too complex?

By October 19, 2014

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Apple has big ambitions for tablet sales with iPad Mini

Apple is counting on the $249 iPad Mini to draw you into its stores. But it's hoping you end up buying a $499 iPad Air instead.

By October 18, 2014

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Apple's iOS 8.1 hits Monday with Apple Pay, iCloud photo library

The update, which became available for download Monday, adds support for Apple Pay, brings back the camera roll and launches the iCloud photo library.

By October 20, 2014

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Experience the true existential madness of automated customer service

You've made those calls. You've pressed 2 for Spanish. And you've waited till eternity. This new video exists to tell you that you aren't alone.

By October 18, 2014

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Guy says his iPhone 6 bent -- and caught on fire

What happens when an iPhone bends too much? One man says his bent so much it punctured the battery and caught fire, causing second-degree burns to his leg.

By October 20, 2014

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Apple's Tim Cook on iPhone's wins, iPad's woes

On a call with analysts, Apple CEO explains why the company's smartphone is doing well but its tablet isn't.

By October 21, 2014

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Wi-Fi is now free when you visit the UK, if you have a MasterCard

MasterCard customers can enjoy free Internet on trips to the UK without paying out a single pound, shilling or ha'penny.

By October 22, 2014

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Get a 39-inch LED HDTV for $199.99

It's Black Tuesday! How else to explain such an impossibly good deal on such a spacious TV?

By October 21, 2014