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customers

Article

Waiting for the Apple Watch: A less than luxury experience

The Apple Watch rollout hasn't been the smoothest experience, with buyers facing long shipping delays and confusion about how to actually buy the device, which was released Friday.

By April 24, 2015

Article

Apple earnings: It's still all about the iPhone

People may be curious about the Apple Watch, which got delivered to customers around the world on April 24. But when it comes to money, Apple's first wearable won't even be a blip in its financials.

By April 26, 2015

Article

Apple Watch 'not designed for the long haul,' says iFixit

The Apple Watch received a score of 5 out of 10 for repairability, due to the impossibility of removing just about any component inside.

By April 24, 2015

Article

How Net neutrality helped kill the Comcast-Time Warner Cable merger

Comcast's $45.2 billion merger with Time Warner Cable is officially dead, and the companies may have the fiery Net neutrality debate that raged this past year to blame.

By April 26, 2015

Article

Microsoft's top task for Windows 10: Proving it's worth starting up

The world's largest software maker has to convince developers to write apps for the new version of its widely used operating system. But it also needs to win over customers, from consumers to businesses. That's no simple task.

By April 27, 2015

Article

Can one woman change the way Uber operates?

After allegedly being raped by her Uber driver in Delhi, an Indian woman sues the US-based ride-hailing service on its home turf. She's asking Uber to "overhaul" its safety measures around the world.

By April 25, 2015

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Google bursts into the wireless industry

The search giant unveils a new service that switches between cellular and Wi-Fi signals and lets customers pay for only what data they use.

By April 22, 2015

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Comcast calls off Time Warner Cable merger

Scrutiny from regulators proves too much for a proposed $45 billion deal to combine the two biggest US cable operators. However, the merger frenzy may start back up, thanks to Charter Communications.

By April 24, 2015

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Time Warner Cable gets in on the 'curse out your customer' trend

Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.

By February 20, 2015

Article

CNET's on the Apple Watch

Expecting an Apple Watch shipment in the mail today or in the future? CNET's headlines will show up right on your wrist. Just update your CNET iOS app.

By April 24, 2015