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customers

Article

Samsung, in a race to build your next smartphone chip, may just win

The Korean electronics maker, best known for TVs and mobile devices, also makes the processors powering those devices. Here's why it's now angling to be first with new chip technology.

By April 17, 2015

Article

Verizon Fios shifts to 'skinny bundles' for TV service

The move is further evidence of a potentially dramatic shift in the way television programming is being offered to customers.

By April 17, 2015

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Netflix signs up new members like crazy in record-breaking quarter

The video-streaming service adds 4.9 million new members in the first quarter, hitting milestones both in the US and in its international markets.

By April 15, 2015

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Time Warner Cable gets in on the 'curse out your customer' trend

Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.

By February 20, 2015

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Qualcomm expects to lose a large customer's flagship device

The world's largest mobile-chips company cut its guidance Wednesday, suggesting that Samsung won't use its latest processor for its next Galaxy S smartphone.

By January 28, 2015

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Feds wallop AT&T with $25M fine over stolen customer data

AT&T settles with FCC over customer data that was stolen from data centers overseas and used to unlock stolen mobile phones.

By April 8, 2015

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Apple's splashy developer fest kicks off June 8

The company's always popular Worldwide Developers Conference will take place in San Francisco in the second week of June, giving us a peek at the new versions of OS X and iOS.

By April 14, 2015

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Apple reportedly will push customers to order Apple Watch online

In-store inventory of the smartwatch will be "limited," a source tells Business Insider. Apple apparently hopes to tamp down frustration by encouraging people to buy it online.

By April 7, 2015

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Survey: Samsung beats Apple in customer loyalty (Microsoft has little)

Technically Incorrect: SurveyMonkey poll suggests that where Apple wins is in customer service satisfaction, while Microsoft lags badly.

By April 5, 2015

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HBO Now stares down 'Game of Thrones,' its first trial by combat

When you watch the return of Arya, Tyrion and Daenerys' dragons Sunday, the network's online-only service HBO Now will face its first crush of streaming demand just five days after launching.

By April 12, 2015