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customers

Article

Waiting for the Apple Watch: A less than luxury experience

The Apple Watch rollout hasn't been the smoothest experience, with buyers facing long shipping delays and confusion about how to actually buy the device, which was released Friday.

By April 24, 2015

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Apple Watch 'not designed for the long haul,' says iFixit

The Apple Watch received a score of 5 out of 10 for repairability, due to the impossibility of removing just about any component inside.

By April 24, 2015

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Apple earnings: It's still all about the iPhone

People may be curious about the Apple Watch, which got delivered to customers around the world on April 24. But when it comes to money, Apple's first wearable won't even be a blip in its financials.

By April 26, 2015

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Google bursts into the wireless industry

The search giant unveils a new service that switches between cellular and Wi-Fi signals and lets customers pay for only what data they use.

By April 22, 2015

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How Net neutrality helped kill the Comcast-Time Warner Cable merger

Comcast's $45.2 billion merger with Time Warner Cable is officially dead, and the companies may have the fiery Net neutrality debate that raged this past year to blame.

By April 26, 2015

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Comcast calls off Time Warner Cable merger

Scrutiny from regulators proves too much for a proposed $45 billion deal to combine the two biggest US cable operators. However, the merger frenzy may start back up, thanks to Charter Communications.

By April 24, 2015

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Can one woman change the way Uber operates?

After allegedly being raped by her Uber driver in Delhi, an Indian woman sues the US-based ride-hailing service on its home turf. She's asking Uber to "overhaul" its safety measures around the world.

By April 25, 2015

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Republic Wireless to credit customers for unused data

The upstart wireless provider hopes its new data plan will lure customers away from the biggest wireless operators.

By April 20, 2015

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Time Warner Cable gets in on the 'curse out your customer' trend

Technically Incorrect: A California woman gets a letter from Time Warner Cable, with her first name changed to the C-word.

By February 20, 2015

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What you need to know about Wi-Fi calling

Curious about Wi-Fi calling and what it entails? CNET has the rundown on what you need to know.

By April 21, 2015