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customers

Article

Sprint's 'iPhone for Life' plan to offer annual upgrade

The carrier ups the ante again with its iPhone-leasing program that starts at $30 a month and allows customers to swap in a new device each year. The offer takes effect on November 14.

By October 24, 2014

Article

Friday Poll: How do you like Apple Pay so far?

Apple Pay has arrived and Touch ID-device owners have had a shot at trying it out. Let us know if you're loving it, hating it or feeling totally indifferent.

By October 23, 2014

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Got a new iPad and want to switch carriers? Turns out it's not so easy

So much for a universal Apple SIM. AT&T and T-Mobile both lock down new iPad SIM cards in their stores. The difference is a T-Mobile iPad purchased at an Apple store will remain open.

By October 24, 2014

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Can a phone replace your wallet? I went shopping to find out.

CNET editor Sharon Profis takes Apple Pay, Google Wallet and PayPal for a test drive and compares the options.

By October 20, 2014

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AT&T third-quarter profit falls short even as it adds 2M wireless customers

The company's growth was driven largely by connected devices like the connected car, but there was also a healthy mix of smartphone and tablet growth.

By October 22, 2014

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Android version report card: How the top phones line up

Wondering if your recently purchased Android handset will be updated with Lollipop? Check out our handy chart which covers a variety of top smartphones.

By October 22, 2014

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Experience the true existential madness of automated customer service

You've made those calls. You've pressed 2 for Spanish. And you've waited till eternity. This new video exists to tell you that you aren't alone.

By October 18, 2014

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Staples probes potential theft of customer credit card data

A pattern of payment card fraud suggests that data was stolen from cash registers in the Northeast US, security reporter Brian Krebs reports.

By October 20, 2014

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Comcast sued by customer who claims company got him fired

After complaining about his Comcast service, Conal O'Rourke claims the cable giant contacted his boss and got him fired.

By October 17, 2014

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What Apple isn't telling us anymore

Apple says it won't break out retail store and iPod sales anymore. And forget about detailed stats on the Apple Watch, due next year.

By October 21, 2014