8776 Results for

customer

Article

Amazon reveals craziest 'Mayday' customer support calls

The "Mayday" button on Amazon's Kindle Fire brings up a live feed of a support person right there on the tablet. Pizza, marriage proposals -- it's inspired some unique customer requests.

By Apr. 10, 2014

Article

AT&T to disclose government requests for customer data

Following Verizon's decision to tell the public how many government requests for customer data it gets, AT&T now says that it, too, is planning a transparency report.

By Dec. 20, 2013

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Verizon to disclose government requests for customer data

Verizon Communications says it's making an effort to offer more information to the public about how many requests it receives from law enforcement for customer data.

By Dec. 19, 2013

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T-Mobile, AT&T fight over customer in Twittersphere

A customer considering switching carriers becomes the center of attention between T-Mobile and AT&T on Twitter. Only one carrier emerged victorious.

By Nov. 27, 2013

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Bad customer service has phone fans looking to ditch their network

Shoddy customer service is the main reason many phone users ditch their network, even more important than price.

By Feb. 19, 2014

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Sprint posts $1B in Q4 losses as it ekes out customer gains

Sprint shows the slowest customer growth out of all the carriers as it continues to work through its painful network upgrade process.

By Feb. 11, 2014

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T-Mobile catching up to AT&T, Verizon in customer satisfaction

The bottom line for carriers is that they have to resolve customer service inquiries on the first call or they're going to take a customer satisfaction hit.

By Feb. 6, 2014

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Intel does ARM: Citi 'identifies' another possible customer

Marvell is cited as a likely chip customer for Intel. If the analysis pans out, it would be Intel's third ARM customer.

By Jan. 15, 2014

Article

Busboy's mom throws iPad in fire, customer buys him new one

A 16-year-old puts his iPad on top of some boxes at home. His mom thinks it's all cardboard and tosses it in the fire pit. A customer at his diner gets him a $360 Best Buy gift card. Just because.

By Dec. 7, 2013

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AT&T ranks highest among carriers for customer support

Satisfaction with the customer care offered by wireless carriers has jumped to its highest overall level since 2009, says J.D. Power.

By Aug. 1, 2013