Technically Incorrect: A 79-year-old New Mexico woman makes a mistake. Initially, Comcast refuses to refund her the money back in cash, instead offering a credit on her account.
The nation's largest cable provider has confirmed plans to deliver Ultra HD content to its subscribers via a new set-top box called the Xi4 later this year.
Cable company is trying to shake its infamous reputation for providing the worst customer service on the planet with a new initiative it says will be focused on customer needs.
Comcast's $45.2 billion merger with Time Warner Cable is officially dead, and the companies may have the fiery Net neutrality debate that raged this past year to blame.
Scrutiny from regulators proves too much for a proposed $45 billion deal to combine the two biggest US cable operators. However, the merger frenzy may start back up, thanks to Charter Communications.
After meeting with regulators, Comcast looks to be giving up on its plan to acquire the cable giant, according to Bloomberg.
Commentary: A 2012 law forbids the states' Public Utility Commission from regulating Internet services. But the pending merger of ISPs could allow the opportunity to do just that.
Technically Incorrect: A company with a poor reputation for customer service announces it's tripling the number of social media agents talking directly with customers.
Technically Incorrect: A new ad, which features a 7-year-old blind girl describing how she envisions "The Wizard Of Oz," highlights Comcast's voice-controlled tech to help customers with visual disabilities find movies and TV shows.
Those who buy Comcast's fancy new XR5 v4 remote will find a new take on a familiar slogan on the back of the device, reminding them that the remote was "designed by Comcast in Philadelphia."