1782 Results for

comcast

Article

Comcast customer allegedly pulls gun on repair man over fees

When a New Mexico woman learns of additional fees for the service call, she gets upset. Her upset leads to jail.

By July 31, 2014

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Comcast admits service rep did what he was trained to do

In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.

By July 22, 2014

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Comcast, why do you want to stop reading this column?

I'm happy to provide excellent customer service. But first, I just have a few questions.

By July 20, 2014

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Comcast only 6th worst in customer service, survey says

After a difficult week for its customer service, Comcast might take comfort. On the other hand, number 1 in this Ranker survey is Comcast's new best friend, Time Warner Cable.

By July 17, 2014

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Comcast officially weighs in on Net neutrality debate

The company highlights key points in its well-known position on protecting a free and open Internet. But it also offered suggestions on how to protect consumers.

By July 16, 2014

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Could this Comcast rep be the worst service rep in the world?

An extraordinary recording of a phone call with Comcast, posted by tech journalist Ryan Block, reveals a rep who simply wouldn't accept that a customer would want to disconnect.

By July 14, 2014

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Could Netflix pop up on Comcast? Maybe in a few years

Comcast CEO says "Project Infinity" would offer "any content on any device at any time," including, he implies, Netflix.

By May 28, 2014

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Comcast may impose data caps on all customers within 5 years

Executive VP for the cable giant predicts move to a usage-based billing model, with a data cap of maybe 500GB.

By May 14, 2014

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​Comcast vs. Netflix: Is this really about Net neutrality?

Netflix’s disputes with broadband providers, like Comcast, have zip to do with Net neutrality. Here's what you need to know about Net neutrality, and the Internet, to understand why.

By May 15, 2014

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​Al Franken’s crusade to stop Comcast and save media

The US senator says his past as a comedian and writer gives him plenty of reasons to mistrust big media companies.

By May 10, 2014