Satirist Stephen Colbert complains that a Google search has his height wrong. So, try searching "How tall is Stephen Colbert" now.
After complaining about his Comcast service, Conal O'Rourke claims the cable giant contacted his boss and got him fired.
A Comcast service rep tells a customer that he will get a refund on questionable charges because he has recorded the call.
A California man says his complaints over cable service led to his being fired from consultancy PricewaterhouseCoopers. Now Comcast has issued a public apology, of sorts.
Comcast inches closer to box-free TV in the country's tech hub by adding streaming of live TV to mobile devices in the home and the ability to download anything recorded to its DVR onto a gadget.
The $45 billion deal has the potential to shake up the pay-TV business -- or does it? CNET explains how it affects you.
Comcast stands alone with cable's biggest (and getting bigger) market share and its first cloud-based system. As TV and the Net fuse, exec Marcien Jenckes' hunches are more than just guesswork.
The release of a handbook purportedly given to customer-retention agents reveals an intense series of steps to stop customers from leaving.
When a New Mexico woman learns of additional fees for the service call, she gets upset. Her upset leads to jail.
In an internal memo, Comcast's chief operating officer says a customer service call recorded by tech journalist Ryan Block was painful to listen to. He promises changes.