A new, free app can organize your in-box and save you time--if you can play by its rules.
Beware the feature that tries to figure out who you are sending by the first few letters. It's not always right, as Eli Lilly found out the hard way.
E-mail overload is a fact of life but there are already existing solutions. What's missing is real commitment from the likes of Microsoft and IBM, et al.
New research from startup ClearContext on how people are managing their email offers some suprises.