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Customer satisfaction with providers of pay TV, Internet and wireless access has hit its lowest level in seven years, according to a new survey.
Dennis Kish now leads the search company's ultra-fast fiber Internet service as it expands to more US cities.
Four years after the National Broadband Plan, communities and carriers are deploying next-gen infrastructure that will bring gigabit speed Internet to homes, universities, and businesses.
Most broadband customers get the speeds ISPs advertise -- but some don't, and they're likely to be DSL users, says an FCC report.
Many large Web companies have failed to adopt a decades-old encryption technology to safeguard confidential user communications. Google is a rare exception, and Facebook is about to follow suit.
Protecting users' e-mail privacy from the National Security Agency and other intelligence services means using encryption. But with the exception of Google, few companies do everything they can.
Intellectual Ventures, one of the world's biggest patent holders, puts out research suggesting companies are big on patents.
Justice Department agreed to issue "2511 letters" immunizing AT&T and other companies participating in a cybersecurity program from criminal prosecution under the Wiretap Act, according to new documents obtained by the Electronic Privacy Information Center.
Two trade association sites that boast members such as Apple, Microsoft, IBM, AT&T, and Verizon come under attack by hackers for supporting cybersecurity legislation.
In most places with stoplights and supermarkets, DSL is viable and affordable. But in the second installment of his hunt for broadband, Crave writer Eric Mack discovers that in rural New Mexico, miles of new lines go unused.