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You can now cancel your contract for free when prices go up

New rules come into force tomorrow that allow you to escape from phone and broadband price hikes by ending penalties.

By Jan. 22, 2014


Ofcom plan aims to let you cancel your phone contract early

New plans from Ofcom aim to let you duck out of your phone contract early if the price is raised.

By Jan. 3, 2013


O2 raises prices, won't let you cancel contract

O2 is adding 3.2 per cent to your monthly bill from February next year, but the small print forbids you from breaking your contract.

By Dec. 12, 2012


Netflix 'hates' upsetting customers, but most won't cancel

Movie-rental service says it laments customer backlash to upcoming 60 percent price increase, but says it could help company generate $1 billion in quarterly revenue for first time.

By Jul. 25, 2011


Up to 41 percent of Netflix users plan to cancel

Two separate polls show between 30 and 41 percent of Netflix users have already canceled their accounts or will soon in protest of new price hikes. What will you do?

By Jul. 13, 2011


Orange hikes prices, says you can't cancel your contract

Orange will be hiking its prices by 4.34 per cent from January, and says customers may not opt out of their contracts.

By Nov. 30, 2011


Should Sony users cancel their credit cards? Security experts say yes

Sophos' senior technology consultant has urged PlayStation Network users to change their passwords, audit their bank and email accounts and cancel their credit cards.

By Apr. 28, 2011


Ask Maggie: Can I cancel T-Mobile post-AT&T merger?

This week Maggie Reardon offers her perspective on whether disgruntled T-Mobile customers will be able cancel their T-Mobile contracts after the AT&T merger is finalized.

By Mar. 25, 2011


DSGi, PC World and Currys cancel credit deals for new customers

PC World, Currys and Currys.digital are cancelling credit agreements for new customers. Click here and find out why. Come on, don't be coy

By May. 4, 2010


Sorry about that meeting. Gotta cancel


By Mar. 31, 2008