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What started with the Indian services industry's attempts to attract talent through women-friendly policies now extends to all parts of the equality agenda.
Country will invest $51 billion on IT in 2009, with strong government and green spending, says analyst. Business process outsourcing, however, will take a hit.
The year 2009 will be critical for providers of customer relationship management, enterprise resource planning, outsourcing, and vendor relationship management.
An Indian trade body warns continuing "turmoil" in U.S. financial markets will have a negative effect on Indian outsourcing firms.
Some Indian employees in the so-called business process outsourcing field see their work as a dead-end job, in contrast to how the work has been portrayed.