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avon.com

Article

Survey: Online shopper satisfaction rises

Survey of 23,000 cybershoppers finds the highest level of satisfaction with online retailers in six years--with Netflix and Amazon at the top.

By May 5, 2010

Article

Amazon, Apple, Netflix tops in customer satisfaction

Overall satisfaction with online retailers dips slightly from last year, but still proves higher than in preceding years, with familiar names atop the list, according to a survey by ForeSee.

By December 30, 2010