What coverage is included with my new iPad purchase? What do I get with AppleCare+? Seriously, do I really need AppleCare+? All these questions and more, answered here.
Apple's ExpressLane service has been rebranded and offers enhanced options for contacting Apple support.
AppleCare+ was introduced in conjunction with the iPhone 4S, offering buyers of Apple's latest mobile phone technology the ability to protect their purchase for two years, even if the incident is accidental (a feature not available with previous versions of AppleCare).
A glitch in the system prevented some buyers from adding the extended warranty. If you were one of them (and perhaps even if you weren't), you've got until November 14.
With the iPhone 5S and 5C on their way, you can now claim for two accidents in two years on AppleCare+ -- for a price.
It seems the technology in Apple's automated phone system is primed to sense when the caller is in despair. Will swearing get you serviced quicker?
Apple is no longer selling its AppleCare warranty add-on service in its Italian retail stores where consumers already get two years of warranty.
The upcoming new flavor of OS X has been supplied to AppleCare reps to install on their work computers, says 9to5Mac.
An organization known as the Portuguese Association for Consumer Protection says it wants Apple to "properly" inform Portuguese consumers about their rights.
Apple has lost part of its appeal, and must make changes to its localized Web site that sells its extended warranty service.