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Do yourself a favor, get AppleCare+ for the new iPad

What coverage is included with my new iPad purchase? What do I get with AppleCare+? Seriously, do I really need AppleCare+? All these questions and more, answered here.

By March 7, 2012


Apple revamps its AppleCare contact page, adds chat options

Apple's ExpressLane service has been rebranded and offers enhanced options for contacting Apple support.

By August 27, 2013


Apple updates iPhone 4S AppleCare+ policies

AppleCare+ was introduced in conjunction with the iPhone 4S, offering buyers of Apple's latest mobile phone technology the ability to protect their purchase for two years, even if the incident is accidental (a feature not available with previous versions of AppleCare).

By November 18, 2011


Didn't get AppleCare+ when you preordered your iPhone 4S? You still can

A glitch in the system prevented some buyers from adding the extended warranty. If you were one of them (and perhaps even if you weren't), you've got until November 14.

By October 12, 2011


The F-bomb: A fine way to skip the AppleCare line?

It seems the technology in Apple's automated phone system is primed to sense when the caller is in despair. Will swearing get you serviced quicker?

By November 21, 2012


Replace two broken iPhones with AppleCare+, new to UK

With the iPhone 5S and 5C on their way, you can now claim for two accidents in two years on AppleCare+ -- for a price.

By September 11, 2013


Apple shelves AppleCare warranty product in Italy

Apple is no longer selling its AppleCare warranty add-on service in its Italian retail stores where consumers already get two years of warranty.

By November 13, 2012


Apple seeds Mountain Lion to AppleCare reps

The upcoming new flavor of OS X has been supplied to AppleCare reps to install on their work computers, says 9to5Mac.

By July 23, 2012


Group in Portugal alleges 'deceptive' AppleCare policies

An organization known as the Portuguese Association for Consumer Protection says it wants Apple to "properly" inform Portuguese consumers about their rights.

By July 18, 2012


Apple loses appeal in Italian AppleCare issue

Apple has lost part of its appeal, and must make changes to its localized Web site that sells its extended warranty service.

By March 22, 2012