Apple's ExpressLane service has been rebranded and offers enhanced options for contacting Apple support.
It seems the technology in Apple's automated phone system is primed to sense when the caller is in despair. Will swearing get you serviced quicker?
Apple is no longer selling its AppleCare warranty add-on service in its Italian retail stores where consumers already get two years of warranty.
With the iPhone 5S and 5C on their way, you can now claim for two accidents in two years on AppleCare+ -- for a price.
The upcoming new flavor of OS X has been supplied to AppleCare reps to install on their work computers, says 9to5Mac.
An organization known as the Portuguese Association for Consumer Protection says it wants Apple to "properly" inform Portuguese consumers about their rights.
Apple has lost part of its appeal, and must make changes to its localized Web site that sells its extended warranty service.
The country says that Apple misled customers by offering them AppleCare without telling them that they already had free assistance available to them.
You may need to do some math to figure out if the new AppleCare+ plan, which now includes accidental-damage coverage, is worth the cost.
Apple has reportedly told its AppleCare support staff to expect a huge surge in iOS-related calls from 10 October.