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The airline says a pornographic image sent to a customer from its Twitter account was actually sent to it by someone else. Is this entirely believable?
British Airways is the first European airline to let you switch on your phone after landing, but the ban remains for take-off.
A rare condition caused Kaiba Gionfriddo's airway to collapse, so doctors created a dissolvable splint that's supposed to reabsorb into his body as his windpipe grows in a healthy manner.
For reasons that seem entirely unclear, British Airways retweets an expletive-laden tweet that is critical of, well, British Airways.
In a creepy, or perhaps cuddly, step toward better customer service, British Airways is to surprise its passengers with personal touches based on Googled information.
A baby with a rare condition will get to go home for the first time thanks to a 3D-printed airway splint that is helping him breathe on his own.
Airline is planning to launch a mobile e-mail, Web browsing, and texting service on two new Airbus A318 planes this fall. But retrofitting old planes is too costly, CEO says.
A student from Ohio is suing US Airways because he claims his precious Xbox was taken from his luggage.
CBS News has obtained audio tapes of the remarkable landing of a U.S. Airways jet in the Hudson river, and has created an animation of the last moments of flight 1549.
British Airways says it will allow limited cell phone use on a London-New York flight due to start in September.