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Agency.com airs grievances with iCrossing via lawsuit

The New York-based digital ad firm said in a court complaint last Thursday that executive "raiding" on iCrossing's part forced it to close its Dallas office.

By November 10, 2008


The founder's dilemma: How to play the final sale

Critics say Jerry Yang and David Filo blew it by getting into 11th-hour negotiations directly with Steve Ballmer. But other company founders say the dynamics of the end game are more complicated than that.

By May 9, 2008


Embrace complaining customers to bolster your brand?

Customers will complain about lousy products. Marketing experts say using Internet tools such as blogs and forums can turn those people into an asset for companies.

By April 16, 2008