Displeasure was abundant among more than 1,600 Adobe customers responding to a survey by CNET and Jefferies about Adobe's shift to subscription sales. But Adobe's Creative Cloud shows some silver linings.
After 24 hours of trouble with its subscription plan, including people being locked out of software, Adobe says it's fixing it.
Adobe launches some new mobile apps and its first hardware, plus a new software development kit that it hopes will bring in third-party supporters.
Just a year after launching its $50-per-month plan, Adobe has made its Creative Cloud the only way to get the new versions of its full software suite. Customers "overwhelmingly" prefer it.
The problem with the subscription service, which blocked updates, purchases, and in some case use of Adobe's software, is fixed, and Adobe apologizes.
Adobe delivers a strong fiscal quarter, despite a drop in net income, and ups its outlook for the second as it continues to garner cloud momentum.
The Creative Cloud subscription angered many customers, but 57 percent of those who signed up will continue to use it, a new survey by CNET and Jefferies finds.
If you have an older Mac or Windows system and wish to do some image editing, you'll be glad to hear Adobe's CS2 software is now available for free.
People have put 100 million images into catalogs for the mobile version of Adobe's photo-editing software. It only works on iOS devices now, but Android support should arrive this year.
Check out these deep discounts and exclusive sales for students that can help you find the right gear for the year.