A new role at software-as-a-service companies suggests that keeping customers is perhaps more important than gaining new ones.
A new company is helping software-as-a-service companies dance their way into more sales.
Analyst firm Gartner says that software-as-a-service applications will continue to grow by more than 15 percent a year through 2011.
Someday companies won't buy their own gear. But that day is still a way off.
Provider of on-demand business intelligence platform is shutting down. Fortunately, customers have options to move their data to other services.
Attendees at a big software-as-a-service conference turn a cold shoulder to sessions devoted to green aspects of cloud computing.
Wal-Mart division will sell electronic medical records tech to small physician and dental groups. But why choose an archaic licensing scheme over cloud computing's "pay-as-you-go" benefits?
SaaS applications and the cloud are driving the next generation of IT spending. The 2009 SaaS Summit provides some much needed insight.
You might assume that even events geared for schmoozers at the high end of the IT food chain can hold the line. Not the case--not even for SaaS Summit 09.
Software as a service solves problems but requires compromise. It's important to understand the trade-offs for success.