A Groupon deal offers half off $40 worth of flowers from FTD.com. Some users complain that on the special offer page, the flowers have been marked up, so that there is no real savings.
commentary After being accused of scamming the public, marketing firm Affinion now wants public money in the form of an IPO.
For years, Web retailers teamed with unscrupulous marketers to dupe consumers into enrolling in dubious marketing programs. The president is expected to sign a bill outlawing the practice.
A newspaper profile of an online merchant with a record of treating customers badly illustrated how scary online shopping still is. But the rogue retailer knew not to mess with Amazon.
Senate Commerce Committee Chairman Rockefeller introduces a bill designed to halt the practice of charging consumers' credit cards without their explicit consent.