I'm happy to provide excellent customer service. But first, I just have a few questions.
After a difficult week for its customer service, Comcast might take comfort. On the other hand, number 1 in this Ranker survey is Comcast's new best friend, Time Warner Cable.
The company highlights key points in its well-known position on protecting a free and open Internet. But it also offered suggestions on how to protect consumers.
An extraordinary recording of a phone call with Comcast, posted by tech journalist Ryan Block, reveals a rep who simply wouldn't accept that a customer would want to disconnect.
Comcast CEO says "Project Infinity" would offer "any content on any device at any time," including, he implies, Netflix.
Executive VP for the cable giant predicts move to a usage-based billing model, with a data cap of maybe 500GB.
Netflix’s disputes with broadband providers, like Comcast, have zip to do with Net neutrality. Here's what you need to know about Net neutrality, and the Internet, to understand why.
The US senator says his past as a comedian and writer gives him plenty of reasons to mistrust big media companies.
Comcast calls the Internet backbone provider's description "wholly inaccurate" at a Congressional hearing.
The company will sell customers to competing cable companies, including Charter Communications, which would become the second-largest cable provider in the country.