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Tesla Model X bug leaves some owners unable to open or close doors

An issue with Tesla's Model X has left some drivers of the electric car unable to open their car doors or close them while driving.

Quality control questions are being raised over Tesla's Model X as a number of the electric SUV's owners have been unable to open or close its much vaunted "falcon-wing" doors.

An owner of the $132,000 all-electric car, TechCrunch reports, was able to pull his driver-side front door closed by hand, but the door latch failed to engage. He was forced then to hold the door closed with one hand on his drive to work. The driver's problems worsened over the coming days with one of the wing doors failing to open and the windows not shutting, among other issues.

Other Model X owners have had similar troubles, the Wall Street Journal reports, although it's not clear how many. If the problems lie in the software rather than the hardware of the car, then it's possible that they can be remedied via a software update.

"We are committed to making the world's most reliable cars," a Tesla spokesperson said in a statement. "While we have seen some issues with early Model X builds, the issues are not widespread, and we are working closely with each owner to respond quickly and proactively to address any problems."

It hasn't been a great month for the Model X, with Tesla having to issue its first recall following problems with seat recliners.

Update, 11:23 a.m. UK: Added Tesla's statement.

Andrew Lanxon Editor At Large, Lead Photographer, Europe
Andrew is CNET's go-to guy for product coverage and lead photographer for Europe. When not testing the latest phones, he can normally be found with his camera in hand, behind his drums or eating his stash of home-cooked food. Sometimes all at once.
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Andrew Lanxon
Andrew is CNET's go-to guy for product coverage and lead photographer for Europe. When not testing the latest phones, he can normally be found with his camera in hand, behind his drums or eating his stash of home-cooked food. Sometimes all at once.

Article updated on April 21, 2016 at 2:41 AM PDT

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Andrew Lanxon Editor At Large, Lead Photographer, Europe
Andrew is CNET's go-to guy for product coverage and lead photographer for Europe. When not testing the latest phones, he can normally be found with his camera in hand, behind his drums or eating his stash of home-cooked food. Sometimes all at once.
Expertise Smartphones | Photography | iOS | Android | Gaming | Outdoor pursuits Credentials
  • Shortlisted for British Photography Awards 2022, Commended in Landscape Photographer of the Year 2022
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