ZoneAlarm Internet Security 5.5 review: ZoneAlarm Internet Security 5.5

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CNET Editors' Rating

4 stars Excellent
  • Overall: 8.0
  • Setup and interface: 9.0
  • Features: 8.0
  • Service and support: 7.0

The Good Extremely easy-to-understand interface; includes antivirus, firewall, and antispam apps; excellent built-in help; doesn't slow Web access; great selection of security tools.

The Bad No printed manual; expensive live phone support.

The Bottom Line ZoneAlarm Security Suite puts Norton Internet Security and McAfee Internet Security to shame with its easy-to-use features.

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ZoneAlarm's Internet Security 5.5 is one of the best security suites we've seen. Its interface is far easier to use and understand than the competition's, and its feature set, which includes a personal information vault and instant-messenging encryption, puts the comparably priced Norton Internet Security 2005 and McAfee Internet Security 2005 to shame. The latest ZoneAlarm version really beefs up its spam-blocking capability using partnered technology from MailFrontier Desktop , without slowing your PC down. ZoneAlarm Internet Security is now the suite to beat for all-around Internet privacy and security, whether you use your PC from home or take the corporate laptop out on the road. ZoneAlarm Internet Security 5.5 is available as a boxed CD or as an 11MB download. (You can download a trial version here from When you install, the program asks for your Internet connection method (dial-up, DSL, cable, and so on), the type of computer you use (single user, family, laptop, workstation), and whether you're part of a network and already use antivirus software. This information provides ZoneAlarm Internet Security with an initial configuration that you can tweak later if necessary.

After rebooting your PC, ZoneAlarm launches its main interface, the Control Center, which is clean and concise, with configuration options intuitively divided under 10 tabs (Overview, Firewall, Program Control, Antivirus, E-mail Protection, Privacy, ID Lock, IM Security, Web Filtering, and Alerts & Logs). For example, you can customize the ad-blocking feature to permit banner ads while removing animated and pop-up ads.

Overall, ZoneAlarm Internet Security's configuration is as simple or complex as you prefer. For instance, set the suite's Internet cookie management to off, turn it on high (blocking all cookies), or leave it at medium to permit session-only cookies. If you want more detailed control, however, you can accept each tracking cookie on your computer for whatever length of time you like. While Norton and McAfee also allow for these options, you'll have to dig several layers down to find them.

The first time a program tries to access the Web, ZoneAlarm lets you know, offers advice, and leaves the decision up to you.

Considering the suite's functionality, it requires relatively little of your memory resources: roughly 9MB of RAM. In informal tests, the firewall produced almost no degradation in speed while accessing the Web. Norton and McAfee introduce a little more system drag. The only inconvenience occurred shortly after installation, when ZoneAlarm asked us to allow or deny each of our Internet browsers and various other programs to interact with the Web. Once set up, however, the suite's firewall is transparent.

Considering ZoneAlarm Internet Security's modest price, we are impressed with the breadth and depth of its features. In addition to thwarting would-be hackers with its excellent firewall and viruses with its solid antivirus software, ZoneAlarm Internet Security encrypts instant messages for ICQ, AOL, MSN, and Yahoo and protects you against IM spam (a.k.a. spim). It also filters Web e-mail scripts, suppresses TCP/IP responses on unused ports to better hide your system from Internet scanners, and monitors all inbound and outbound Web contacts, alerting you to any unauthorized access. Both McAfee's and Norton's Internet security suites provide similar protection.

We're especially impressed by ZoneAlarm Internet Security's unique privacy control feature, which lets you store and track user-defined personal information in an encrypted "information vault." If you subsequently type any of that data, such as your credit card number, on a Web site, ZoneAlarm asks whether you want the destination added to your Trusted Sites list. If you say no, the outbound transmission is blocked. This feature stops keystroke loggers and other tools used by identity thieves; currently, it isn't included within either the McAfee or Norton Internet security packages.

ZoneAlarm's Control Center interface is a winner for its ease of use and content.

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Where to Buy See all prices

ZoneAlarm Internet Security 5.5

Part Number: 32088 Released: Nov 1, 2004
MSRP: $69.99 Low Price: $9.98 See all prices

Quick Specifications See All

  • Release date Nov 1, 2004
  • Category security applications
  • Compatibility PC