WinFax Pro 10.0 review: WinFax Pro 10.0

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CNET Editors' Rating

4 stars Excellent
Review Date:
Updated on:

The Good Feature-packed; easy to set up and use; excellent customer support; photo-quality mode for high-quality faxing; includes OCR.

The Bad Has a glitch with Microsoft Word 2000 (but it's easily fixed); weak integration with other Microsoft apps.

The Bottom Line You can't go wrong with WinFax Pro, a powerful faxing app that provides a mess of features and options. For cheaper faxing, check out Smith Micro's HotFax.

CNET Editors' Choice Jan '02

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WinFax Pro isn't the cheapest fax package on the market, but it's by far the best. Symantec's $99.95 faxing powerhouse excels at the basics--sending and receiving faxes--while tossing in enough bells and whistles to please even the most discriminating tastes. Examples? You can send faxes in photo-quality mode--a boon to anyone sending graphics or pictures via fax--or deliver them as e-mail attachments. WinFax automatically imports your contacts from popular PIMs such as Microsoft Outlook, it performs fast and accurate optical character recognition (OCR) on incoming faxes, and it spell-checks the messages you send. It even allows you to import images directly from your scanner and digital camera. While some of WinFax's competitors contain one or even several of these features, none matches WinFax's slickness, intelligence, and ease of use. WinFax Pro isn't the cheapest fax package on the market, but it's by far the best. Symantec's $99.95 faxing powerhouse excels at the basics--sending and receiving faxes--while tossing in enough bells and whistles to please even the most discriminating tastes. Examples? You can send faxes in photo-quality mode--a boon to anyone sending graphics or pictures via fax--or deliver them as e-mail attachments. WinFax automatically imports your contacts from popular PIMs such as Microsoft Outlook, it performs fast and accurate optical character recognition (OCR) on incoming faxes, and it spell-checks the messages you send. It even allows you to import images directly from your scanner and digital camera. While some of WinFax's competitors contain one or even several of these features, none matches WinFax's slickness, intelligence, and ease of use.

Painless setup
Installing fax software can be tricky, particularly if you want to import phone-book listings from an existing database or PIM, such as Microsoft Outlook. But WinFax Pro proves easy to configure. A series of introductory screens walks you through installation; you just click Next to accept the default configuration. In our tests, WinFax Pro accurately detected our fax modem and seamlessly imported our contacts from Microsoft Outlook. By comparison, competing fax programs either don't import directly from Outlook or make the process trickier than it needs to be.

Clean interface; extras galore
WinFax Pro's faxing interface, called Message Manager, is cogent and well structured. The left side of the screen prominently features a large column with icons for popular features, including Outbox, Receive Log, Send Log, Cover Pages, and Phonebooks. To send a fax, simply click the large Send button on the main toolbar and fill in the appropriate fields (recipient, number, and so on) before clicking the Send button again. You can send faxes the traditional way (via fax modem) or save toll charges by routing them via e-mail to your recipient's in-box.

But WinFax offers more than basic features, which distinguishes it from the rest of the fax pack. The program's ingenious extras make it a CNET's Editors' Choice. We were particularly impressed with WinFax's Photo Quality send option, which, in our tests, resulted in a dramatic improvement in the image clarity of sent faxes. (However, this feature also lengthens--in some cases, doubles--transmission time.)

Equally impressive are WinFax's optical character recognition (OCR) and spell-checking modules, which make it a breeze to quickly convert incoming faxes to editable text and check the converted documents for spelling errors. In our tests, the OCR proved reliable with only a few errors on standard business faxes. As for WinFax's competition, only HotFax offers OCR, and that's via a package, TextBridge OCR, that installs separately.

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  • Category internet & communication applications
  • Compatibility PC