It's no surprise that the Razzle comes with lots of messaging features, like text and multimedia messaging, instant messaging (AIM, Windows Live, and Yahoo), mobile e-mail, plus mobile Web e-mail. Mobile e-mail is a downloadable application from Verizon that lets you receive your e-mail directly to your phone's in-box. However, the mobile e-mail services will cost you $5 a month. Mobile Web e-mail, on the other hand, simply opens up the mobile Web browser and gives you quick access to e-mail services from Windows Live, AOL Mail, Yahoo Mail, and Verizon.net.
The music player on the Razzle has a clean and simple interface, with the songs divided into artists, albums, and genres. You can also create and edit playlists on the fly, set a song on repeat or shuffle, or add one of six "sound effects" (Normal, Rock, Jazz, Classic, Pop, and Bass). The interface itself is quite generic, with the album art and song title in the middle and the player controls along the bottom. You can send the music to the background so that you can multitask in other parts of the phone with the music still on. There's also a Music-Only mode that turns off the phone's cellular radio so you can listen to your songs in flight.
An important thing to note is that the Razzle does not have EV-DO, and therefore it does not have access to V Cast Music with Rhapsody on the phone. That means you can't download songs over-the-air. However, if you have a desktop PC version of the software, you can still sync your songs to the phone via a USB cable. You can also just drag and drop songs to the phone if you like. The Razzle can support up to 16GB of removable memory in case you want to store songs that way.
The 1.3-megapixel camera on the Razzle can take pictures in four resolutions (1,280x960, 640x480, 320x240, and 160x120 pixels) in either portrait or landscape mode. Camera settings include a self-timer, brightness, six white balance presets, four color effects, and three shutter sounds plus a silent option. Photo quality was mediocre overall. Colors looked rather dull and overcast, and images weren't sharp enough to our liking. There is no built-in camcorder.
You can personalize the Verizon Wireless Razzle with a variety of wallpaper and display themes. You can use your own images as graphics, or you can download more of them from the Verizon store online via the wireless Web browser. The same goes for sounds and alert tones. You can also download games and applications to the Razzle.
We tested the dual-band (CDMA 800/1,900MHz, 1XRTT) Verizon Wireless Razzle in San Francisco using 's network. Call quality was quite good overall. On our end, we heard our callers without any issue. Their voices sounded natural, and there was hardly any static or background noise.
Callers reported similar call quality. They did encounter a bit more fuzziness in the voice quality, but it was loud and clear most of the time. They also said there was some background noise at times. This was more evident when we were in a moving vehicle or when we were speaking in a noisy restaurant.
Speakerphone calls was a bit more disappointing. Though we could hear each other clearly, callers said we sounded very quiet and we often had to either speak up or put the mic closer to our mouth. As for us, we could hear them without too many problems, though the speakers did make their voices sound harsher.
As for audio playback, the stereo speakers were okay but nothing great. There was certainly plenty of volume, but we missed the thumping of the bass and songs sounded flat overall. We would recommend a stereo headset for the best listening experience.
The Verizon Wireless Razzle has a rated battery life of 4.77 hours talk time and 15.25 days standby time. We were pleased with the tested talk time of 6 hours and 10 minutes. According to the FCC, it has a digital SAR of 1.3 watts per kilogram.