Right underneath the display is a row of three letters in bright red, "I," "C," and "E," which stand for In Case of Emergency. Each letter represents a button that can be assigned to an emergency number of your choice. Assigning the number is pretty easy--just press on the key and follow the prompts to enter in the phone number. You can also change the assigned number by holding the key down a little longer. This is a pretty excellent design feature that'll make it easy for anyone to contact someone instantly in time of need.
Underneath that is the regular navigation array. It consists of two soft keys, a four-way toggle that doubles as four user-defined shortcuts, a middle OK key, and then the Send, Clear, and End/Power keys. There's also a dedicated speakerphone key, and a dedicated 911 key, both of which we think are very nice to have. All the keys on the keypad were a pleasure to use--they're well-spaced and have a bubbled texture that is raised above the surface of the phone. We also appreciate the large font on the alphanumeric keypad.
Aside from the emergency keys, the Verizon Wireless Coupe is the epitome of basic phones--which is to say, it is almost bereft of features. However, you do get a 500-entry address book, with room in each entry for five numbers. Each entry can then be assigned one of 25 ringtones and alerts, as well as a picture for caller ID. But bear in mind that the picture ID doesn't seem to be usable because the phone doesn't have a camera, and the external screen doesn't support photo caller ID. In fact, there doesn't seem to be a way to add pictures to the phone because there is no wireless Web browser.
Other features of the Coupe include a speakerphone, voice-dial capability, a vibrate mode, text messaging, a calendar, an alarm clock, a world clock, a notepad, a stop watch, a calculator, and a tip calculator. And there's very little else--no multimedia messaging, no Web browser, and no Bluetooth. Since there's no Web browser, personalization options are limited as well. There's a choice of 10 different wallpapers, two different menu styles, the choice of greeting banners, and that's about it.
We tested the Verizon Wireless Coupe (CDMA 800/1900) with the Verizon Wireless network in San Francisco. Call quality was decent but not quite as excellent as we're used to with Verizon phones. There was noticeable static in the background, and it was very clear that we were using a cell phone. Callers heard us just fine, however, and vice versa. Voices sounded a tad crackly at times, too. Speakerphone calls were similar, though we did like the loud volume and that we didn't have to strain our voices too much in order for callers to hear us.
The Verizon Wireless Coupe has a rated battery life of 3.6 hours of talk time and 9.5 days of standby time. The tested talk time ended up being 3 hours and 33 minutes, which is pretty close to the rated time. According to FCC radiation tests, the Verizon Wireless Coupe has a SAR rating of 0.628 watt per kilogram.