The new Shortcuts feature lets you back up a particular program's files and settings simply by checking a box in an Explorer-style tree. The list of supported apps is slim, with only a few popular Windows apps represented, including Microsoft Outlook, Outlook Express, and Internet Explorer. Uniblue Systems says Shortcuts will support more programs in the future.
Under the hood, WinBackup 2 Professional improved its data-verification and encryption algorithms for better data integrity and security. Backup speed, however, depends largely on the compression settings you choose. For instance, using the default compression, we backed up 100MB of files in about 90 seconds. Using maximum compression, the same backup took more than twice as long: 3 minutes, 45 seconds.
From Uniblue, however, we'd like to see better tech support. There's no phone support, and the online site lacks the usual troubleshooting tips and advice that most software vendors provide. Registered WinBackup users can send Web queries, but Premium e-mail support, which guarantees a reply within 24 hours, costs $9.95 per year.