Editors' note: U.S. Robotics has updated its user documentation for the USR8054 to address weaknesses that CNET identified in this review. The updated user guide now includes clearer setup instructions as well as more detailed information on configuring the router to perform PPPoE. You can view the updated manual online through the U.S. Robotics Web site. (October 22, 2003)
The U.S. Robotics USR8054 wireless turbo router takes the fastest wireless networking standard--802.11g--and speeds it up with Accelerator Technology. While the actual speed boost is less than what U.S. Robotics (USR) claims, the USR8054's throughput still exceeds that of any other router we've tested. It also has great security features, including a firewall, 256-bit WEP, and 802.1x support. With so much going for it, it's too bad this router is burdened with poor documentation and technical support, plus a clunky configuration tool. Advanced users should still be able to enjoy its many great features, but novices should look for a friendlier product, such as Dell's .
Installing and configuring the USR8054 should be easy for experienced users, but the weak documentation may confuse newbies. The quick-installation guide shows you only how to physically connect the unit and directs you to the user guide for more info. There you'll find several disparate Web pages that are difficult to search and scan quickly.
The user guide's configuration section shows you how to adjust the router via its Web-based configuration tool. To access the tool, you type the router's default IP address (listed in the user guide) into the address bar of any standard Web browser.
If you have a broadband connection that requires a PPPoE logon, you'll need to enter the username and password for your ISP into the router's WAN configuration page to establish an Internet connection. A built-in DHCP server, enabled by default on the LAN side of the router, allows automatic configuration of your computers and PDAs to use the Internet connection.
The configuration tool is capable, but it's awkward to use. For instance, adding, applying, or updating settings takes you to a terse, text-only acknowledgement page. You have to back out of it to continue with the setup, a confusing and time-consuming extra step.