SurePayroll review: SurePayroll

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CNET Editors' Rating

3.5 stars Very good
  • Overall: 7.0
  • Setup and interface: 7.0
  • Features: 7.0
  • Service and support: 7.0

Average User Rating

3.5 stars 48 user reviews
Review Date:

The Good No software to download or install; clean interface; good security and technical support; employee login.

The Bad No tip-allocation system for restaurants; no way to track time and attendance.

The Bottom Line SurePayroll is a convenient service for white-collar businesses--though it's pricier than PayCycle and slightly harder to use.

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SurePayroll is a convenient way for small white-collar businesses to pay their workers. Since it's entirely Web based, you don't have to download and install any software, and you can manage payroll from any Internet-connected computer--handy for on-the-go bosses. Its interface, designed for business owners who aren't accounting pros, is a breeze to navigate, although we'd like to see more context-specific help in some sections. Competitor PayCycle automatically e-mails you when payroll checks and tax payments and forms are due. But SurePayroll file and pays taxes electronically for you, so your business doesn't have to fill out and send tax forms. SurePayroll also offers better security and more direct-deposit options than the less expensive PayCycle. On the downside, SurePayroll lacks a tip-allocation system--essential for restaurants--as well as a time and attendance interface that would help blue-collar shops track hourly workers. That said, SurePayroll is great for small companies with straightforward payrolls; however, restaurants and construction companies may prefer PayCycle. With pricing in mind, PayCycle makes more sense for businesses with a handful of employees, and SurePayroll for those with up to 100 people. Since SurePayroll lives online, you won't have to install any software. Simply go to the company's Web site and sign up. You'll have to manually input company and employee information such as names, addresses, social security numbers, and bank account data for direct deposit. Unfortunately, like rival PayCycle, SurePayroll can't automatically import these details from accounting programs such as QuickBooks . If typing sounds tedious, you can fax this information to SurePayroll, which will input it for $150.

The Account Center is your personal home page. Here you'll find important notices as well as links to Payroll, Reports, and other modules.

The SurePayroll interface is well structured and easy to navigate. Five tabs line the top of the screen--Account Center, Payroll, Reports, Employees, Company--and make it a snap to jump to any section of the program. A left-side column displays a list of tools that varies according to the task at hand. In the Company section, for instance, it shows links to Deductions, Benefits, and other company-related topics.

First-timers will appreciate Payroll 101, a handy tutorial that provides step-by-step instructions for getting your payroll up and running. The tour is self-explanatory: On the Payroll Entry screen, for instance, clearly labeled boxes make it a no-brainer to enter regular hours, overtime, extra pay, and so on. However, we think that a payroll wizard should walk you through the payroll process. SurePayroll is designed for white-collar businesses with up to 100 employees, and it best suits shops with straightforward payrolls, such as a salaried or hourly staff with direct-deposit bank accounts. You'll have to cut paper checks with your own printer for employees who get paid the old-fashioned way. Unfortunately, SurePayroll lacks some features in PayCycle that are essential to blue-collar businesses, such as a time and attendance interface for handling multiple pay rates. Also missing is a way for restaurants to track tips.

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Where to Buy


Part Number: SERVSUREPAYROLL Released: Dec 21, 2004

This product is available from the vendor's Web site.

Quick Specifications

  • Release date Dec 21, 2004