Sony Bravia NSX-GT1 series (Google TV) review: Sony Bravia NSX-GT1 series (Google TV)

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CNET Editors' Rating

3 stars Good
  • Overall: 6.5
  • Design: 7.0
  • Features: 8.0
  • Performance: 5.0

Average User Rating

3 stars 2 user reviews
Review Date:
Updated on:

The Good Integrated TV and Google TV software enables potential access to virtually all video sources media through one interface and search bar; full Chrome browser supports Flash and HTML5 video; includes RF QWERTY remote; built-in Wi-Fi; user interface overlays over TV content from cable/satellite box; can control TV, AV receiver, and cable/satellite box with external IR emitters; Android Market coming in 2011; relatively accurate color performance; sleek design; plenty of power-saving options.

The Bad Poor screen uniformity apparent with many Google TV sources; produces light black levels; some flashing in shadows at times; frustrating touch pad and overlarge keyboard on remote; sparse analog connectivity; major content providers like Hulu, CBS, and ABC are currently blocking Google TV; interface geared toward power users; Google's "universal" search doesn't search Netflix; antiquated Netflix interface; limited app selection at launch; lag and some bugs with current software.

The Bottom Line Easily the most capable Internet-connected TV ever made, Sony's NSX-GT1 series calls for a tech-savvy buyer who can live with Google TV's growing pains, a touchy remote, and so-so picture quality.

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Aside from actually hooking a PC to your TV, Sony's Internet TV with Google TV, aka the NSX-GT1 series, is the closest you'll likely come today to converging the two devices. That's both an advantage and a disadvantage compared with more conventional Internet-connected TVs, which typically rely on a "walled garden" of apps and streaming services to channel that fire hose of Internet content into discrete, useable streams. On the upside, the Sony's built-in Chrome browser--which behaves basically like the one on your computer, aside from an inability to get video from Hulu and many other sites--opens up the hose very effectively, offering significantly more content than those TVs. On the downside, Google TV threatens to soak users in too many choices, and suffers from many of the same bugs and issues that can make PCs frustrating.

The main difference between this Sony and the two other Google TV products available now, namely the Logitech Revue set-top box and Sony's own NSZ-GT1 Blu-ray player, is integration. The Sony TV builds Google TV right in, delivering the whole caboodle for one price--just add the Internet (cable TV optional). On the hardware side, Sony's compact, thumb-centric remote isn't as easy to use as Logitech's, but the bigger problem to critical viewers will be the TV's mediocre picture quality. While Sony Internet TV is surprisingly affordable for all that it can do, and we're sure Google software will evolve significantly in the coming months, at this point we have a hard time recommending the NSX-GT1 series to anyone aside from early adopters who don't want a dumb monitor.

Series information: We performed a hands-on evaluation of the 46-inch Sony NSX-46GT1, but this review also applies to the other screen sizes in the series. All sizes have identical specs and according to the manufacturer should provide very similar picture quality. The exception is the 24-inch Sony NSX-24GT1, which employs standard LCD backlight technology as opposed to the edge-lit LED backlight used on the larger sizes. For that reason the picture-quality related notes do not apply to the 24-inch model.

Models in series (details)
Sony NSX-24GT1 24 inches
Sony NSX-32GT1 32 inches
Sony NSX-40GT1 40 inches
Sony NSX-46GT1 (reviewed) 46 inches

Design


Rounded edges and a minimalist aesthetic mark Sony's Internet TV.

Design highlights
Panel depth 2.3 inches Bezel width 1.3 inches
Single-plane face Yes Swivel stand No

Seen from straight-on, the Sony Internet TV reminded us of a gigantic iPhone in landscape mode set atop a sleeker version of the infamous paper clip stand. The clean aesthetic--the only markings are a Sony logo with defeatable illumination and a couple of indicator LEDs--would blend right in at your neighborhood Genius bar, as would the TV's white backside.

Sony's unique metal stand may look precarious but supported our thin, 46-inch review sample well enough. The panel's 2.3-inch depth out-chunks LED-based sets like the 1.2-inch Samsung UNC6500, but we're guessing that extra inch better accommodates the Google TV hardware packed inside. Overall, we don't like the NSX-GT1 series' look as much as that of Sony's high-end "Monolithic"-styled TVs, like the KDL-NX800 series, but it's still plenty slick for both standard and atypical TV rooms, like the kitchen or bedroom.


The stand certainly looks unique, but we miss having a swivel.

Remote control and menus
Remote size (LxW) 3.3 x 5.3 inches Remote screen N/A
Total keys 88 Backlit keys 0
Other IR devices controlled 1 RF control of TV Y
Shortcut menu Yes Onscreen explanations Yes
Other: Remote has RF control, full QWERTY keyboard, and optical thumb-mouse.

Sony isn't the first manufacturer to include a remote with a full QWERTY keyboard on an Internet-enabled TV--that honor belongs to Vizio starting with the 2XVT series--but Sony's clicker is much better. Despite the Sony's compact size and a thumb-centric design, we think the Logitech Revue's larger keyboard provides the best way to control Google TV.


Sony's GT1 remote (right) takes a few design cues from the Sony's game controller.

Sony's novel "optical finger sensor," which is basically a thumb-operated touch pad with a fraction of the real estate devoted to a typical laptop touch pad, just never felt completely right. At the lower sensitivity settings, we were frustrated by the slow-moving cursor, while the higher settings caused sudden jumps across the screen and were still relatively unresponsive. Clicks of the central button often caused inadvertent jumps as well. We eventually settled on the third-to-highest setting and after awhile became more used to the control, but overall we prefer the standard touch pad on the Revue's keyboard.

In many cases we ditched the right thumb pad for the directional cursor under our left thumb, which worked fine to browse menus and jump between selections. At times confusion between the two set in, however, especially when clicking one or the other to make a selection. It didn't help that in some apps, like Netflix, the pad simply didn't work (despite the appearance of the cursor arrow).


We are not big fans of the remote's thumb pad (black, upper right).

Sony's QWERTY keyboard will overwhelm initiates with its array of buttons, and reaching many of them, including the all-important Search at the bottom, are a stretch for even big hands. We had to inch up and down the remote as we moved between the white keyboard and the black buttons/touch pad section. Typing was responsive enough, but the wide spacing between keys (which might be a boon for novice thumb-typists) made it slower for us than on a good smartphone keyboard. We also missed the illuminated keys and dedicated button for aspect ratio control found on many TV remotes.

The remote does a lot of things right, however. The control groupings in the top section are intuitive (especially to anyone familiar with Android phones), the capability to command other gear is well-implemented (we liked the "Amp" key, which toggles the volume/mute to control either the TV or a connected audio device), and we loved being able to control the TV and IR blaster-connected gear without needing line-of-sight. Its smaller size makes it easier to just pick up and use than Logitech's standard Revue keyboard, but since most Google TV usage will be done from a sitting position on the couch, we don't consider that a big deal.


We do like the Zoom and Scroll keys, however.

Our favorite feature on Sony's remote was the two keys shoulder-mounted under our index fingers. Holding down one enabled a simple swipe of the thumb pad to scroll up or down within the Chrome browser, while the other magnified the page with a swipe. Depressing both together enabled easy text selection, which will be especially useful if Google TV eventually supports copy-and-paste.

We really appreciate that the GT1 integrates all of the standard TV control items, such as picture, audio, and channel settings, into the Google TV menu interface. The menu screens themselves aren't as good as Sony's own menus from other TVs and can definitely feel cramped in complex areas like picture settings, but they get the job done.

Setup
Getting the NSX-GT1 up and running is a much more-involved process than on a normal TV, but we didn't have any major issues. The remote must be paired with the TV, followed by a brief, welcome onscreen tutorial using the newfangled clicker. Then you'll have to connect to a home network, create or sign in to your existing Google account, and finally set up your TV service and device control. On the TV you can choose from over-the-air (OTA) or the more common option of getting your TV via cable or satellite.

Unlike the Logitech Revue, the Sony lacks a front-mounted IR blaster, so you'll need to use the included wired blasters, placed carefully in front of your equipment's IR receiver(s), to allow the TV to control your cable/satellite box and/or AV receiver. Sony's setup routine is also less polished than Logitech's, requiring you to try various codes instead of simply inputting the model number. We didn't actually set up a cable box or receiver control for this review, but we did with Sony's NSZ-GT1 Blu-ray player; see that review for details.

Google TV user interface
The main home menu looks modern and feels responsive. Press the home button at any time and the menu will overlay whatever content you're watching. That means it takes just seconds to go from watching live TV to browsing YouTube, then jumping back again.


The Home menu is the gateway to Google TV's many functions.

That being said, the interface certainly leans toward the tech-savvy in its layout. Whereas the Apple TV's main menus, for example, use simple phrases like "Movies" and "TV Shows," Google TV's interface has less-straightforward phrases like "Applications," "Bookmarks," and "Spotlight." Google TV is greatly customizable and you can make the "Bookmarks" or "Queue" show all your favorite content, but it's not something that tech novices can jump right into.

We did like the "What's On" section, which is Google TV's version of an electronic program guide and lists current TV programming, but again the layout will be unfamiliar. It includes the traditional "channel list" in a vertical, not a grid form, but also breaks down programs into genres such as "Movies" and "Sports and Information." The home menu also includes "Sony Recommends," which leads to the company's VOD service and a bunch of niche video sites (see below).


The What's On menu filters current TV programs by channel and genre.

The software has some powerful options for the tech-savvy. For example, if you're watching live TV, you can hit the picture-in-picture button to minimize the TV to a small window, while you surf the Web in Chrome in the main window--it's really slick. The home, back, and menu buttons, which make it easy to jump between functions from any screen. Once you get the hang of it, Google TV and Sony's remote make for a powerful surfing experience, but there's no denying it caters to the power user.

Search bar
Press the dedicated button on the keyboard and the search bar pops up at the top of the screen, regardless of whether you're using the Chrome browser, streaming Netflix, or watching live TV. The search combs through streaming video, the Web, and regular TV to find the programming you're looking for, and can even search Apps, Twitter feeds, and numerous other sources. It's really the perfect solution to the problem of finding content spread out among many sources--except when it doesn't work.


The search bar promises to integrate all of Google TV's disparate sources and prioritize video.

To start off, the Google search bar doesn't search Netflix, which is a significant oversight considering it's probably the most important service on the box. We also found search results to be occasionally inaccurate. When we searched for "The Colbert Report" on November 5, the Google TV series results page showed the most recent episode as October 14, despite numerous newer episodes being available on Comedy Central's Web site. The series page was also inexplicably missing episodes from October 13, 12, and 11; the next-newest was October 10. Given similar problems we experienced with the Logitech Revue, it's obvious that Google TV's series page--often the first result when you search a show title--needs some work.


The Search function can hit a variety of sources, but not Netflix.

We wouldn't be surprised if many of these bugs disappear over time, but in its initial incarnation, we didn't feel the search bar functionality and cross-platform TV listings delivered the experience we were expecting from a company with Google's reputation for search.

Features

Key TV features
Display technology LCD LED backlight Edge-lit
3D compatible No 3D glasses included N/A
Screen finish Glossy Refresh rate(s) 60Hz
Dejudder (smooth) processing No 1080p/24 compatible Yes
Internet connection Yes (built-in Wi-Fi) Wireless HDMI/AV connection No
Other: Google TV services; integrated device control via IR blasters; can control Dish Network DVRs via Ethernet

We noted when covering Sony's announcement of the NSX-GT1 that the company apparently decided to keep costs down by incorporating Google TV into what amounts to an entry-level LCD, albeit one with edge-lit LED backlighting on all sizes but the 24-incher. Extras like 120Hz/240Hz refresh rate and 3D go missing, for example, but to our surprise the 60Hz Sony passed our test for 1080p/24 processing.

One standout Google feature is the capability to control your gear. The Sony is capable of sending commands to your cable/satellite box using its IR emitters, which we would expect could enable DVR control via Google TV's interface. At this point, however, Google TV can only schedule and search DVR recordings with Dish Network's ViP 622, 722, and 722k DVRs.


If you don't have a Dish Network DVR, Google TV can find programs, but it can't tell your DVR to record them.

If you have another service (or another Dish DVR), Google TV's DVR integration is pretty disappointing at present. When you search for TV content, Google will find it, but can't set your DVR to record it. All it can do is bring up the guide, and you're forced to find and record the show on your own, like you would without a Google TV. The same thing goes for setting Season Passes. Yes, it's nice to be able to find the program quickly, but it's a huge letdown from what you expect it to do. Google says it is working with other cable/satellite providers to provide further integration, but there are no guarantees as to when or if it will actually happen.

Of particular interest to people looking to ditch cable or satellite service completely, the NSX-GT1 is the only Google TV product with a built-in OTA tuner, enabling it to tune digital and HDTV stations for free via antenna. In our tests it worked well, and we liked Sony's informative overlay with information like soundtrack, native resolution and, of course, show title and time.

In addition to Google's What's On program guide, the GT1 makes Rovi's EPG, with up to 24 hours of program listings, available when you hit the Guide button in OTA mode. Unfortunately, selecting a future program simply tunes to the channel, without even the courtesy of the notification seen above. We also wish the listings matched the rest of the Google TV interface or were directly integrated into What's On in standard grid format.

Internet apps
Yahoo widgets No Skype No
Vudu apps No Weather No
Facebook No News No
Twitter Yes Sports Yes
Photos Picasa Stocks Yes
Other: Full-function Chrome Internet browser; NBA Game Time, CNBC Real-Time

Google TV makes Sony's NSX-GT1 the most-capable Internet-connected TV yet, hands-down, but the amount of red in the chart above proves that Google's service needs some updating before it can compete on the Apps front against the likes of Samsung and Vizio. Photo support beyond Picasa is nonexistent at the moment and, unlike the Revue, the Sony is missing videoconferencing.

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Where to Buy

Sony NSX-24GT1 (Google TV)

Part Number: NSX-24GT1/US

MSRP: $599.99

See manufacturer website for availability.

Quick Specifications See All

  • LED Backlight Type Edge Light
  • Display Format 1080p
  • Diagonal Size 24 in
  • Type LCD TV
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