SoloPro G3 review: SoloPro G3

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CNET Editors' Rating

4 stars Excellent
  • Overall: 8.1
  • Design: 8.0
  • Features: 8.0
  • Performance: 8.0
  • Service and support: 9.0
Review Date:
Updated on:

The Good The quiet and good-looking ioSafe Solo G3 offers stellar performance with USB 3.0 and is designed to safeguard your data against fire and water damage. The drive includes a year of data-recovery service that offers up to $2,500 toward the cost of data retrieving.

The Bad The ioSafe Solo G3 is a single-volume storage solution hence offers no protection against the case its only internal hard drive fails. The device is also very heavy and bulky.

The Bottom Line The ioSafe Solo G3 makes an excellent backup solution for those who need to make sure their important data survives even the worst disasters.

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The ioSafe Solo G3 is a great upgrade to the previous SoloPro by being quiet, better-looking, and offering faster performance. Still, it's not for everyone, but that's for the same reason not everybody needs an armored truck for their daily commute.

Similar to the SoloPro, the G3 is huge, heavy, and comes with layers of protection to guard the internal hard drive against extreme heat and water submersion. The G3, however, doesn't come with any fans, making it run silently. The new G3's pricing is relatively friendly for a drive of its type, with the 1TB version costing about $300. There are also 2TB and 3TB versions that cost $350 and $400, respectively. Compared with other regular external drives of the same capacities, these prices are much higher, but that's because other drives are just like those Honda Civics that won't keep you safe from bullets. (No offense to the Civic, but we're talking about something else other than gas millage and affordability here).

If you have a large amount of data, such as medical records, that needs to be regularly backed up and kept through floods, fires, or even tornadoes, the ioSafe Solo G3 makes a great investment. If you want a similar drive that also offers support for eSATA, check out the SoloPro.

Design and features

Drive type 3.5-inch external USB hard drive
Connector options USB 3.0 (USB 2.0 compatible)
Size (WHD) 5.0 x 7.1 x 11 inches
Weight 15 lbs.
Available capacities 1TB, 2TB, 3TB
Capacity of test unit 1TB
OSes supported Microsoft Windows (XP, Vista, 7), Mac OS 8.6 or higher
Software included Genie Timeline Pro

Like the SoloPro, the new Solo G3 looks like a huge asphalt brick, though better-looking with a new, shiny outer casing. At 15 pounds, it'll likely be the heaviest external hard drive you've seen. It's so heavy that, with its rounded corners, it's actually hard to pick it up. It would be nice if it came with a handle on top, but unfortunately it doesn't.

The reason the drive is so big and heavy is because of multiple layers of protective material that keeps the internal hard drive safe from extreme heat (up to 1,550 degrees Fahrenheit for 30 minutes). The drive is also able to survive water submersion up to 10 feet for up to 3 days.

On the front the G3 has just one tiny, blue indicator light. The light shines solid blue when the drive is powered on and flashes blue during hard-drive activity. It's very bright, however, and might become a little annoying if you want to keep the room dark.

Unlike the SoloPro, the Solo G3 doesn't have any fans, making it work almost completely silently, except for the faint humming of the hard drive inside. It produces no vibration, either. On the back the G3 comes with just one USB 3.0 standard port, the power port, and an on/off switch. The drive has no other connection type, such as FireWire, eSATA, or Thunderbolt.

While I couldn't find any extreme conditions to test drive it against (leaving it submerged in a bathtub overnight, which I did, is not considered extreme), I've seen many demonstrations from ioSafe. In fact the company is willing to honor the warranty if the G3 is damaged for whatever reason. And this means if you want to try, you can test it out yourself.

It's not necessary, however; I have no problem believing that the G3 can survive what ioSafe claims it can. What I am more concerned about, however, is the fact that it's still a single-volume external hard drive, with just one hard drive on the inside. This means it doesn't support any RAID configurations (such as RAID 1, which safeguards the data against a single-drive failure). So while the data could survive extreme conditions, it might be lost if the internal hard drive dies from defects, mechanical problems, or just general wear and tear over time. Users are not able to replace the internal hard drive on their own. Once the chassis is opened, ioSafe no longer guarantees the effectiveness of the Solo G3's protection.

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Quick Specifications See All

  • Hard Drive Type External hard drive
  • Capacity 3 TB
About The Author

CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He now manages CNET San Francisco Labs, reviews networking and storage products, and also writes about other topics from online security to new gadgets and how technology impacts the life of people around the world.