Essential features include multimedia and threaded text messaging, an alarm clock, a calendar, a calculator, a countdown timer, a speakerphone, a stopwatch, and a world clock. You'll also find Bluetooth with a stereo profile, a voice recorder, instant messaging, speaker-independent voice commands and dialing, USB mass storage, and PC syncing. The Incognito also supports Sprint Navigation, the carrier's Family Locater service, and most POP3 and IMAP4 e-mail accounts.
The Incognito 2.0-megapixel camera takes pictures in four resolutions: from 1,600x1,200 pixels down to 320x240 pixels. For editing options, you can adjust the image quality, brightness, sharpness, contrast, white balance, and color tone. The Incognito also offers a digital zoom, a choice of fun frames, a multishot mode, a self-timer, three shutter sounds, and a few "scene" modes like beach/snow and night. The camcorder shoots clips with sound in two resolutions (176x144 and 128x96). And video clips for multimedia messages are capped at 35 seconds, but you can shoot for longer in standard mode. The camcorder also offers editing options similar to the still camera.
After shooting photos, you can save your images to the Incognito's internal memory. You get a respectable 60MB, and the memory card slots can handle cards up to 16GB (a 1GB card comes with the phone). You can copy photos from phone via a multimedia message, upload them to an online album hosted by Sprint, or transfer them to a printer via Bluetooth or PictBridge service. The carrier also has an arraignment with FujiFilm printing retailers. Photo quality is quite good with natural colors and little image noise. Video quality is just average.
As a Sprint 3G device, the Incognito offers access to Sprint TV, which includes live and on-demand programming from a wide variety of channels. You also can access Sprint Movies for longer programming and Sprint Radio. You can use the Sprint Music Store for simultaneous downloads both to your PC and wirelessly to your phone. The music player interface is similar to other Sprint 3G phones with album art, repeat, and shuffle, an airplane mode. You also can send the player to the background while you're using other features.
You can personalize the Incognito with greetings, wallpaper, clock styles, and screensavers. You can get more customization options and additional ringtones with the WAP 2.0 browser. The handset comes with three demo games--Sonic the Hedgehog, The Price is Right, and Uno--you'll have to buy the full versions for extended play. The Incognito also offers access to three social services (Facebook, Twitter, and MySpace) and four applications (Google Search, Sprint NFL Mobile Live, Social Zone, and Nascar Cup Mobile).
We tested the dual-band (CDMA 800/1,900MHz) Sanyo Incognito in San Francisco using Sprint service. Call quality was quite decent with a strong signal and no static or interference. The audio was clear and our friends sounded natural, but the volume level was rather low. We could hear well in most places, though we had trouble when we were next to a busy street or anywhere with a lot of background noise. The Incognito is compatible with M4 and T4 hearing aids.
On their end, callers said we sounded good. They did know that we were using a cell phone, but we had clear conversations most of the time. Some of our callers reported a slight buzz during calls, though we didn't hear the same on our side. However, even with the buzz, our callers were positive about the audio quality.
Automated calling systems could understand us as long as we were in a quiet place. The Incognito's speakerphone call quality was just average. The sound is a bit distorted even at the lower volumes and the rear-facing speaker can muffle the sound if you make a call while the phone is resting on a table. However, the speakerphone does get pretty loud. Bluetooth headset calls were about the same as regular voice calls.
The Incognito's EV-DO connection was mostly strong. The WAP browser loaded pages quickly, but keep in mind that you'll be looking at the mobile versions of most sites. Streaming videos loaded quickly as well and we never paused to buffer. Video quality is about average for streaming video--some visible pixelation and colors could be a bit off--but the audio was in sync. Yet, we were disappointed that the frame size takes up such a small portion of the internal display. Music quality is fine over the external speaker, but a headset will offer a better experience.
The Incognito has a rated battery life of 5.1 hours talk time. It has a tested talk time of 4 hours and 56 minutes. According to FCC radiation tests, the Incognito has a digital digital SAR of 1.28 watts per kilogram.