The Innuendo's 600-contact phone book has room in each entry for multiple phone numbers, an e-mail address, a street address, an instant-messaging ID, a URL, and notes. You also can organize callers into groups and pair them with a photos and one of 39 (72-chord) polyphonic ringtones. Sprint offers a wireless backup service for your contacts in case you lose your phone.
Essential features include multimedia and threaded text messaging, an alarm clock, a calendar, a calculator, a countdown timer, a speakerphone, a stopwatch, and a world clock. You'll also find stereo Bluetooth, a voice recorder, instant messaging, speaker-independent voice commands and dialing, USB mass storage, and PC syncing. The Innuendo also supports, the carrier's Family Locater service, and most POP3 and IMAP4 e-mail accounts.
The Innuendo's camera has a 3.2-megapixel resolution (the Incognito had a 2-megapixel shooter). It takes pictures in seven resolutions: from 2,048x1,536 pixels down to 320x240 pixels. For editing options, you can adjust the image quality, brightness, sharpness, contrast, white balance, and color tone. The handset also offers a digital zoom, a choice of fun frames, a multishot mode, a self-timer, three shutter sounds, and a few "scene" modes like beach/snow and night. The camcorder shoots clips with sound in three resolutions, but you can shoot without sound. Clips meant for multimedia messages are capped at 30 seconds, but you can shoot for longer in standard mode.
After shooting photos, you can save your images to the Innuendo's internal memory. You get a respectable 40MB, which is smaller than the 60MB of shared space that the Incognito offered. The change is disappointing, but at least Sanyo doubled the memory card slot capacity to 32GB (a 1GB card comes with the phone). You can copy photos from the phone via a multimedia message, upload them to an online album hosted by Sprint, or transfer them to a printer via Bluetooth or PictBridge service. Photo quality is quite good with natural colors and little image noise. The Innuendo doesn't have a mirror for self-portraits.
As a Sprint 3G device, the Innuendo offers access to Sprint TV, which includes live and on-demand programming from a wide variety of channels. When it's time for tunes, the Sprint Music Store offers simultaneous downloads both to your PC and wirelessly to your phone. The music player interface is similar to other Sprint 3G phones with album art, repeat, and shuffle, an airplane mode.
You can personalize the Innuendo with greetings, wallpaper, clock styles, and screensavers. More customization options and additional ringtones are available from Sprint with the WAP 2.0 browser. The handset comes with three demo games--Guitar Hero 5 Mobile, Pac-Man, and Uno--but you'll have to buy the full versions for extended play. The Incognito also offers access to three social services (Facebook, Twitter, and MySpace) and a selection of applications (Google Search, Where, ScanLife, Sprint Football Live, Social Zone, and Nascar Sprint Cup Mobile).
We tested the dual-band (CDMA 800/1900) in San Francisco using Sprint service. Like its predecessor, the Innuendo offers excellent call quality. The audio was sharp and clear, voices sounded natural, and we encountered no static or interference. In a welcome improvement over the Incognito, the Innuendo offered a higher volume range. We could hear in most places, though we noticed that the audio was slightly distorted when you turned the volume up completely. The Innuendo is compatible with M4 and T4 hearing aids.
Callers also reported a good experience. They didn't mention the buzz that they heard on the Incognito, though a couple friends mentioned some wind noise. But even then, it didn't seem to be a big deal. Most callers could tell that we were using a cell phone.
We didn't have trouble with automated calling systems, though we had the best experience if we were in a quiet place. Speakerphone calls were sufficiently loud, though this audio also was distorted at the highest levels. And remember that the rear-facing speaker can muffle the sound if you make a call while the phone is resting on a table. Bluetooth headset calls were about the same as regular voice calls.
Internal performance was mixed. Though menu navigation was quick, some features took a couple of seconds to open. Also, it took several seconds to send a multimedia message. We though that perhaps the 3G EV-DO connection was to blame, but Sprint's 3G performed well in other areas. The WAP browser was fast (it will default to the mobile version of a site if one is available) and streaming videos loaded quickly. We also enjoyed good video quality, though we didn't like that the frame size doesn't take up the whole display.
The Innuendo has a rated battery life of 4.5 hours talk time. Our tests revealed a talk time of 5 hours and 14 minutes. According to FCC radiation tests, the Incognito has a digital SAR of 0.96 watt per kilogram.