Samsung Montage (Virgin Mobile) review: Samsung Montage (Virgin Mobile)

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CNET Editors' Rating

3 stars Good
  • Overall: 6.3
  • Design: 7.0
  • Features: 6.0
  • Performance: 6.0

Average User Rating

4 stars 2 user reviews
Review Date:
Updated on:

The Good Its physical design is one of the Samsung Montage's greatest strengths, along with its media player, search feature, and slide-out QWERTY keyboard.

The Bad The Montage's battery life is short, and the keyboard keys could be taller.

The Bottom Line Virgin Mobile's budget-friendly Samsung Montage is a functional messaging phone without a contract, though its poor battery life and entry-level features hardly stand out in the crowd.

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Virgin Mobile, like most carriers these days, skews toward the smartphone, but it needs to keep options open for customers with more straightforward goals in mind. For them, the $50 Samsung Montage is a decent choice as a texting phone. It won't win any contest for brains, beauty, or brawn, but it's comfortable to hold and kind to the eye, and covers the basics for a sum that even the penny-pinching voice inside your head will like.

Design and OS
The Montage clearly belongs to Samsung's extended family of phones with slide-out QWERTY keyboards. It most resembles the Samsung Restore/M575; not for its squarer shape, its wider base, or its silvery dial pad and back cover, but for the general shape of the navigation array and for the two buttons on the left of the screen (when in portrait mode) that serve as soft keys when you flip the phone into landscape mode.

I'm a fan of the Montage's shape and feel -- solid in the hand, natural on the ear. Although the keyboard adds bulk, it's still small enough to drop into a handbag or slip into a back pocket. The device stands 4.4 inches tall, spans 2.1 inches across, and is 0.59 inch deep. Its 3.7 ounce weight seems on the heavier side for its size, but I don't personally mind.

A 1.4-inch screen is your portal to the Montage's inner workings. It sounds small, but takes up about half of the phone face, which is a good balance. The screen's 240x320-pixel (QVGA) resolution is standard and accepted, but that doesn't make the Virgin Mobile wallpaper adorning the phone's menu page look any less pixelated. On the whole, you'll navigate around without the resolution hindering the experience; in fact, few people may even notice.

What people will notice are some personalization features. There's also a power-saving mode you can turn on. You can adjust backlight time and wallpaper, plus the screensaver and font size. I couldn't rework the font type or change the red Virgin Mobile backdrop on all the menu screens.

Samsung Montage
The Samsung Montage doesn't hold too many surprises beyond the slide-out keyboard. Josh Miller/CNET

Navigation was easy with the four-directional pad and its central Select button. From the outside in are the Send and End/Power buttons, and a pair of rocking buttons that share functionality with the soft keys up top and the Speakerphone and Back buttons on the bottom. Beneath Navigation Central is the dial pad with wide buttons. They're backlit and separated, but I'd like a little more definition between them, perhaps a more raised middle.

From the very first, I liked what I saw when sliding open the keyboard. There are four rows of keys that are spacious (but alas, flat) and a separate Function button that makes it easier to type in numbers and most symbols. I really like that some punctuation gets dedicated buttons, and even though I think the soft keys for landscape mode look bizarre, they were intuitive to use.

As I began typing, I noticed something that's been a complaint about several Samsung keyboards: the flatness of the keys slowed me down and made it hard to type by feel. Like the dial pad button on the phone face, these would benefit from a more bubbled middle and greater responsiveness. Samsung has also long stretched its spacebar button over three pressure points. Hit the spacebar in the wrong spot and you find your finger in an isolated valley that feels unnatural at best and doesn't immediately enter the space at worst.

All this said, I was able to type texts and URLs in volume, but there's room for improvement.

On to the externals: you'll find the Micro-USB charging port at the butt of the phone, with a volume rocker on the left, the 3.5mm headset jack up top, and two convenient buttons on the right spine. These are the camera shutter button, which activates the camera app and can also take a picture (along with the Select button), and the microSD card slot for external storage. The camera lens, by the way, is on the finely textured back cover.

Samsung Montage
Load up a microSD card and you can turn the Montage into a media player. Josh Miller/CNET

Features
The Montage is a calling and texting device first and foremost. There's Bluetooth 3.0 on here, and multimedia messaging support, but you won't see GPS, Wi-Fi, or e-mail. Adding and editing contacts is no sweat, though it is surprising that there's only room for 600 entries. You can add multiple phone numbers, an e-mail address and IM handle, a birth date, note, URL, and an address. There's also space for a job title, and you can customize with photo ID and with ringtones. If you don't fancy one of the 10 available ditties, you can download or sideload more. The Montage also lets you create calling groups.

You won't find a flood of apps on the Montage, but there are certainly enough here to manage your phone and lightly organize your life with. For instance, there's an account manager app from which you can check your balance and top up your minutes through the Web. You can also pop online to download more wallpapers, music, and the like. Or at least you can if your phone is supported. An error notice popped up to tell me that Virgin didn't have any content compatible with the Montage. I was, however, able to visit mobile-optimized Web sites like CNN and CNET, and there's Google-powered online search.

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Where to Buy See All

Samsung Montage (Virgin Mobile)

Part Number: MONTAGE Released: Aug. 20, 2012
MSRP: $49.99 Low Price: $24.88 See all prices

Quick Specifications See All

  • Release date Aug. 20, 2012
  • Technology CDMA2000 1X
  • Combined with With digital camera / digital player
  • Service Provider Virgin Mobile
  • Weight 14.4 oz
  • Diagonal Size 1.4 in
  • Sensor Resolution 2 pixels
About The Author

Jessica Dolcourt reviews smartphones and cell phones, covers handset news, and pens the monthly column Smartphones Unlocked. A senior editor, she started at CNET in 2006 and spent four years reviewing mobile and desktop software before taking on devices.