When we saw the Samsung Messager earlier this year, we thought that it was an adequate messaging phone, but we were disappointed it didn't offer much else. Fortunately, Samsung took a little more care in designing the new Samsung Messager II. With a more appealing design and a stronger feature set, the Messager II, aka the SCH-r560, offers messaging and multimedia in one easy-to-use package. Call quality is decent and the photo quality is good. The Messager is available with both Metro PCS and Cricket Communications. We tested the former, but with the exception of some performance differences, the two handsets will be largely similar. Also, as neither carrier requires contracts you will have to shell out more for the Messager II than you would at a standard carrier. At MetroPCS the price is $149.99, while Cricket charges $129.
The original Messager wasn't unattractive, but we couldn't get over the fact that we thought it looked like a toy. In contrast, the Messager II is larger with a sturdier feel. Its profile and blue-gray color scheme aren't particularly striking, but for what it lacks in pizazz, it makes up for with a bright display and well-designed controls.
The 2.2-inch display supports 262,000 colors. Its graphics and photos are more than presentable, and its colors are bright. It lacks the impact of the some of the higher-resolution displays, but it's a good match on a phone of this caliber. The menus are easy to use as well, and we like the shortcut icons on the standby display. However, we'd prefer to have more controls over which icons we'd like to appear. Also, though you can change the backlighting time, no other display options are customizable.
The Messager II's nifty navigation array is one of its biggest draws. The circular control functions as both a four-way toggle and a scrollwheel. Indeed, we could move our finger all the way around when navigating menus. The control in the middle of the toggle opens the menu when in standby mode and functions as an OK key when inside menu pages. Its remaining controls are spacious and tactile. You'll also find two soft keys, a speakerphone shortcut, a clear button, and the Talk and End/power controls.
Below the phone controls is the standard numeric keypad. The keys are flush, but you have enough space for dialing and even texting. The individual buttons are also separated from each other, though the numbers on the keys are somewhat small. Users with visual impairments should test the phone before buying it.
A volume rocker and the microSD card slot are on the left spine, while the camera shutter and the Micro-USB port are on the right spine. The latter is used to connect a USB data cable and the charger. On the top of the phone is the 3.5-millimeter headset jack--that's a nice touch on a music phone. The camera lens and speaker sit on the back of the handset. The Messager II lacks a flash and a self-portrait mirror.
To find the Messager II's keyboard, just tip the phone to the left and slide up the top face. The slider mechanism is neither too stiff nor too loose--you can open and close it with one hand and it clicks into place at either end. The display will rotate to landscape mode when opening the keyboard, though the Messager II doesn't have an accelerometer. The keys are flat, but the keyboard's spacious layout makes it easy to use and comfortable. What's more, the top row of keys is not too close to the bottom of the sliding face.
The large space bar is conveniently positioned in the center of the bottom row. On its left side, you'll find the messaging shortcut and the shift and function keys. On its right side are the arrow directional buttons. As on many messaging handsets, the numbers share space with letters and symbols. We didn't like that the soft keys are at either end of the bottom row. Though they're a different color, they are a long way from the corresponding commands on the display. Also, though the buttons are backlit, they numbers are difficult to see on the sliver keys.