Samsung Intensity review: Samsung Intensity

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CNET Editors' Rating

3.5 stars Very good
  • Overall: 7.3
  • Design: 8.0
  • Features: 7.0
  • Performance: 7.0

Average User Rating

0.5 stars 1 user review
Review Date:
Updated on:

The Good The Samsung Intensity has an attractive and compact design, a great keyboard, and a nice display. It has a megapixel camera, a music player, and GPS.

The Bad The Samsung Intensity can't download songs over the air even though it is compatible with V Cast Music, the navigation keys are a little cramped, and the photo quality could be improved. The microSD card slot is inconveniently located behind the battery cover.

The Bottom Line The Samsung Intensity is a simple entry-level messaging phone with a few multimedia goodies that's very affordable and easy to use.

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Samsung is no stranger to messaging phones, especially those with the slider form factor. There's the Samsung Rant, the Samsung Gravity, and the Samsung Messager, just to name a few. Now another Samsung slider messaging phone has joined the family, and it's the Samsung Intensity for Verizon Wireless. It's not as high end as the Samsung Rogue , the other recent Samsung messenger from Verizon Wireless , but it does have a great design and a few basic multimedia features. The Intensity is also very affordable at only $29.99 for the charcoal gray version. Even better is the flaming red version, which is available for free exclusively from Verizon's online store.

Design
Like the Rant and the Gravity, the Samsung Intensity looks like a candy bar phone from the front. It has a surprisingly smooth and sleek design, with curved corners and a matte soft-touch plastic chassis that results in a comfortable feel in the hand. Measuring 4.25 inches long by 2.08 inches wide by 0.65 inch thick, the Intensity is also compact and lightweight so it won't weigh your pockets down.


The Samsung Intensity has a candy bar appearance from the front.

On the front of it is a 2.1-inch display with support for 262,000 TFT colors and a 176x220 pixel resolution, which works great for showing off the phone's colorful animated icons and graphics. You can adjust the screen's brightness, backlight time, the clock format on the home screen, the style and size of the dial and menu fonts, the display themes, and the menu layout. The menu layout can depend on the display themes you use as well. The display changes from portrait to landscape mode when you slide the keyboard out.

Underneath the display is the navigation array, which consists of two soft keys, a circular toggle with a round confirmation key in the middle, a dedicated speakerphone key, and a Clear key. The Send and End/Power keys are on either side of the array. Even though the keys are curved so you can feel for them easily, they are a bit too cramped for our tastes. The number keypad underneath that is a little roomier, with enough delineation between each key so we could dial by feel. They have a nice give when pressed as well.

On the left of the Intensity are a 2.5mm headset jack, a volume rocker, and a charger jack, while the voice command key and camera key are on the right. The camera lens, self-portrait mirror, and external speaker are on the back. There's also a microSD card slot, but it's located behind the battery cover. At least you don't need to remove the battery to get to it.


The Samsung Intensity has a slide-out four-row QWERTY keyboard.

Slide the display to the right and you'll reveal a full four-row QWERTY keyboard. The sliding mechanism felt quite sturdy, and it snaps nicely into place when opening and closing. At the top left and right of the keyboard are two soft keys for use in landscape mode. The keyboard also has the typical Shift and Function keys, plus a dedicated messaging key. There are also navigation arrows on the keyboard, but they share space with the L, N, M, and period keys.

Though the keyboard is not quite as spacious as a few other messaging phones, like the Rogue for example, it's good enough for us. There's enough room between each key, and the keys themselves are raised above the surface for a smooth and responsive texting experience.

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Where to Buy

Samsung Intensity SCH-U450 - charcoal gray (Verizon Wireless)

Part Number: INTENSITYSCHU450CRCVZW Released: Sep 2, 2009
Pricing is currently unavailable.

Quick Specifications See All

  • Release date Sep 2, 2009
  • Technology CDMA2000 1X
  • Service Provider Verizon Wireless
  • Weight 3.8 oz
  • Sensor Resolution 1.3 pixels