RIM BlackBerry 7210 (AT&T) review: RIM BlackBerry 7210 (AT&T)

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4 stars

CNET Editors' Rating

The Good Compact; color screen; built-in keyboard; real-time e-mail; Web browser; Java support (J2ME); compact travel charger; syncing cable; decent battery life.

The Bad Lacks speakerphone and memory-expansion slot.

The Bottom Line If you can find decent AT&T Wireless coverage in your area, the BlackBerry 7210 is an admirable and functional smart phone.

8.3 Overall
  • Design 9.0
  • Features 8.0
  • Performance 8.0
CNET Editors' Choice Dec '03

Review summary

Research in Motion's (RIM) early attempts at mating its popular wireless e-mail device/PDA with a cell phone didn't turn out as well as the company had hoped. But the BlackBerry 7210, RIM's first color-screen model, is a different story. Offered by AT&T Wireless for $449, the 7210, which is largely the same as T-Mobile's 7230 , combines a GSM/GPRS phone, a PDA, and wireless e-mail capabilities in a slim, 4.8-ounce unit that doesn't require an earbud to talk on. The only potential drawback is AT&T Wireless's service; if the carrier's GPRS coverage is not widespread in your area, you'll have a tough time getting e-mail on the go.

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Pocket-friendly: While most will wear the BlackBerry on a belt, it'll also fit in a shirt pocket.

Some jokingly refer to the 7210 as a BlueBerry rather than a BlackBerry because of its azure casing. A bit shorter and thicker (4.4 by 2.9 by 0.94 inches) than RIM's stalwart 957, the unit is compact for a smart phone; male buyers will probably wear it clipped to their belts using the included swiveling holster.

The high-resolution, 240x160-pixel color display supports 65,000 hues and is the same width but a shorter length than the 957's screen. Though not as bright--even with the backlight on--as the displays found on Pocket PCs or Palms, the screen is readable and is made for viewing in direct sunlight. As for the keys, they're slightly bigger and raised higher than the 957's, so they're more tactile. Either way, the 7210's minikeyboard is among the best available to date and certainly superior to the ones found on Handspring's Treo models.

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A little girth: The 7210 is slightly thicker than the old BlackBerry favorite, the 957.
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No cradle needed: We appreciate the included USB cable/charger.

The first thing you'll notice when you go to dial a number manually is that RIM has created a traditional number dial pad over the keys on the left side of the keyboard. When inputting numbers as part of a text message, you may be initially thrown off by the layout. However, the arrangement is essential if you want to dial numbers on the 7210 as you would with a traditional phone.

As with RIM's earlier combo units, you can plug in the bundled headset to make a call, but this model also features a built-in earpiece and mike. It's not the most comfortable implementation, but it's quite usable as a phone, a wireless e-mail device, and a PDA.

Along with the familiar scrollwheel and the Back button (which you press to end a call) on the right-hand side of the unit, you'll find a port for a USB cable/charger on the left. On top, there's a quick-launch button for phone mode, plus an IR port. The removable lithium-ion battery can be replaced.

While it has no SD (Secure Digital) card expansion slot, this model ships with a healthy 16MB of internal flash memory and 2MB of SRAM. The unit also includes a 10MB in-box, and it supports Lotus Notes. Yet the dual-band 7210, unlike T-Mobile's 7230, is not a true world phone (GSM 900/1900; GPRS).

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World traveler: The 7210 comes with all the plugs a globetrotter would need.
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One-handed dialing: We like the overlay of numeric keys on the QWERTY keyboard.

If your company hasn't installed BlackBerry Enterprise Server, you can opt for BlackBerry Web Client, which comes in AT&T's package and allows you to have e-mail messages wirelessly forwarded to your 7210 from an e-mail account. Setup is fairly simple and can be done in a matter of minutes on the Web or via a wireless Web connection on the device. Data plans are $39.99 per month for 8MB of data or $49.99 for unlimited e-mail.

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