Plantronics Savi Office Convertible Headset review: Plantronics Savi Office Convertible Headset

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CNET Editors' Rating

3.5 stars Very good
Review Date:
Updated on:

The Good The Plantronics Savi Office lets you use wireless headsets with landline and VoIP calls. It comes with two different noise-canceling headsets that use DECT 6.0 technology, and is easy to set up and use. You can make conference calls with both landline and VOIP connections; plus you can listen to music on your PC.

The Bad The Plantronics Savi Office's base model does not support Bluetooth for use with cell phones. The larger headset does not fit comfortably in the ear, and the phone lifter accessory could use some work.

The Bottom Line The Plantronics Savi Office is a clever enterprise-level solution that frees you from the confines of your desk.

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Plantronics is a household name in Bluetooth headsets, and deservedly so. Indeed, one of its most recent headsets, the Plantronics Voyager Pro , has earned an Editors' Choice award thanks to its superior noise-handling abilities. However, Plantronics also makes a number of home and office products, like the Plantronics Calisto Pro series from about a year ago. Its most recent enterprise solution is the Plantronics Savi Office system that works with both landline and VoIP/softphone solutions like Skype or Google Talk. However, the base model does not support Bluetooth for use with cell phones--that requires an additional $200 Savi Go model, which itself only works with cell phones and VoIP, not the landline. There is not yet a Savi headset that will work with all three communication systems. The Plantronics Savi Office system retails for a rather hefty $379.95, but that's about right for an enterprise-level product.

Design
The Plantronics Savi Office system consists of a base unit and a couple choices of cordless headsets. Everything is in black and silver, and has a decidedly professional vibe. The base unit measures around 3.9 inches wide by 3.5 inches deep by 3.7 inches tall, and has a relatively small footprint. The right part of the unit is the headset charging module, which can be swapped out for another one, depending on your choice of headset. On the front of the base unit are two indicator lights; one for the base unit, and one for the headset charger. Also at the front of the base unit is a subscription button, which you press to activate the Savi Office system.

At the top of the base unit are the Desk Phone Talk button and the PC Talk button, both of which are easy to press. They also have LED indicators next to them. On the back of the base unit are the power jack, the telephone interface jack, the USB port, and the handset lifter jack (more on this later). On the left side of the unit is a small panel that opens to reveal the volume controls and configuration switch for the desk phone. The configuration switch is to ensure the base unit is properly connected to the phone.

You have a choice of two headsets with the Savi Office system. Both headsets use DECT 6.0 cordless technology to communicate with the base unit--they are not Bluetooth headsets. Both headsets have a 350-foot radius around the base unit. One is a large headset with a big boom, and is reminiscent of the ones telemarketers use. It measures almost 5 inches long, is around 0.8 inch wide and about 0.6 inch thick. On the front of it is a toggle--it can be pressed down to make a call, and rocked up and down to change the volume. On the back of it are the earpiece and an earhook. You have a choice of earbud covers, and you can even switch out the earhook for a headband that wraps around your head. Still, the earpiece felt slightly too big for our ears, and it didn't feel comfortable when worn.

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Quick Specifications See All

  • Release date Jul. 21, 2009
  • Weight 0.9 oz
  • Sound Output Mode mono
  • Additional Features noise canceling circuit
  • Type headset
  • Headphones Form Factor convertible